点评:This review is on the accomodation ( pinot room ) at Manton's Creek Estate. It does not include or reflect the standards of the restaurant, as we did not dine there ( we dined at Max's up the road )
My wife and I booked 2 nights at Mantons Creek in the Pinot room, to celebrate our second wedding anniversary. We paid approximately $393.00 per night for the room.
Firstly, I must say that the location was stunning, a beautiful vineyard located amongst native woodland in a peaceful and idyllic location. From the outside the restaurant and facilities looked high spec, well appointed cellar door, restaurant with terrace outdoor dining looking over the well maintained vineyard.Everything changed though as soon as we entered the door of the Pinot room.
First impressions of walking into the room were spacious with a wonderful view over the vineyard. However the longer we spent in the room, the more we realised that we had paid well over the reasonable rate for a room of this standard. We rarely complain about accommodation, in fact this is only the second time I have ever felt compelled to write a review. Here is the list of defects at the Pinot Room at Mantons Creek Estate:
1) Room was advertised with a King bed. In fact the bed was two mattresses pushed together, leaving a gap running down the middle of the bed.
2) There was no quilt cover, just two sheets on either side of the quilt - not very hygienic!
3)The room was dusty, windows were dirty, cobwebs in bathroom.Ground in dirt in the balcony door sills.
4) bathroom ceiling was grubby, actually dirty and there were drill holes left in the wall !
5) Shower door was broken - noticeable split in the bottom of the door that had not been repaired.
6) Room was unfinished, picture hook on the wall, but no picture ! lol
7) Multiple marks on the walls, paint broken, dirty and dust on skirting boards - it needed a fresh coat of paint.
8) The chairs and table on the balcony were covered in bird poo - obviously had not been cleaned.
9) Room was freezing when we arrived, no thought around this from staff - very unwelcoming!
10) No welcome pack - no complimentary wine, and not even a complimentary biscuit for our $390.00 a night.
11) Breakfast was left at our door after we had already left for the day ( after 9.00am ) - a couple of croissants and cronuts - however my wife is gluten intolerant, so breakfast was only good for a door stop!
12) The place just looked unfinished, no sofa to watch a film from, no rug on the floor, cheap rustic looking furniture that didn't match - just no style at all - looked like they furnished the room from the local op shop.
13) No fresh towels, or bathrobes, or even bath slippers for the money!
14) No outdoor lighting - when we returned from Max's restaurant later on first night, it was difficult to see how to walk out of the carpark at Mantons Creek to our room - some navigation lights on the path will fix this issue, or someone at some point will fall over and sue you. ( staff member came out with Mobile phone torch light, which helped to some degree )
15) Electrical cables exposed, and visible in the room.
16) Electrical items, such as hairdryer not tagged and tested. ( POT testing should be done )
17) Limited crockery, we had very small tea cups, but mugs would have been nice.
18) No biscuits
19) No-one checked in to see how we were, if we needed anything, literally nobody around on the second day/evening, or even when we checked out.
20) No sign of the goat - the website says there is a goat and a donkey!
Summary...I have read good reviews of the restaurant, and as mentioned at the start of this review, the location is stunning, however I will never spend my money on accomodation at Mantons Creek Estate again, or spend my money at any of the associated businesses of the group.I feel like I've been taken for a ride ( and not on a donkey! ) Our wedding anniversary was special, but the accomodation at Mantons Creek Estate let us down, and a bad experience has ripple effects, hence this review - think twice before staying here!
翻译:这篇评论是关于 Manton's Creek Estate 的住宿(比诺房间)。它不包括或反映餐厅的标准,因为我们没有在那里用餐(我们在 Max's up the road 用餐)
我和我的妻子在 Pinot 房间的 Mantons Creek 预订了 2 晚,以庆祝我们的第二个结婚纪念日。我们为这个房间每晚支付了大约 393.00 美元。
首先,我必须说这个位置非常棒,一个美丽的葡萄园坐落在原生林地中,地处宁静而田园诗般的位置。从外面看,餐厅和设施看起来规格很高,酒窖门布置得很好,餐厅有户外露台,可以俯瞰维护良好的葡萄园。尽管我们一走进 Pinot 房间的门,一切都变了。
走进房间的第一印象是宽敞,可以欣赏到葡萄园的美景。然而,我们在房间里呆的时间越长,我们就越意识到我们为这个标准的房间支付了超过合理价格的钱。我们很少抱怨住宿,事实上这只是我第二次感到有必要写评论。以下是 Mantons Creek Estate Pinot Room 的缺陷清单:
1)房间的广告是一张特大号床。事实上,床是两张床垫拼在一起的,床中间留有缝隙。
2)没有被套,被子两边只有两张床单——不太卫生!
3)房间里满是灰尘,窗户很脏,浴室里有蜘蛛网。阳台门槛上有泥土。
4)浴室天花板很脏,实际上很脏,墙上还有钻孔!
5)淋浴门坏了——门底部有明显裂口,没有修好。
6)房间未完工,墙上挂着画钩,但没有画!哈哈
7)墙壁上有多个痕迹,踢脚板上的油漆破损、脏污和灰尘 - 它需要一层新油漆。
8)阳台上的椅子和桌子上满是鸟粪——显然没有清理干净。
9)我们到达时房间很冷,工作人员没有考虑过这个 - 非常不受欢迎!
10) 没有迎宾礼包 - 没有免费葡萄酒,甚至没有我们每晚 390.00 美元的免费饼干。
11)早餐在我们已经离开一天后(上午 9 点之后)留在了我们的门口 - 几个羊角面包和甜甜圈 - 但是我的妻子不耐麸质,所以早餐只适合门口停留!
12)这个地方看起来还未完工,没有可以看电影的沙发,地板上没有地毯,看起来很廉价的乡村风格家具不相配——一点风格也没有——看起来像是他们从当地的商店装修房间。
13)花钱买不到干净的毛巾、浴袍,甚至浴拖鞋!
14)没有室外照明——当我们第一天晚上晚些时候从 Max 的餐厅回来时,很难看到如何从 Mantons Creek 的停车场走到我们的房间——路上的一些导航灯会解决这个问题,或者有人在有些点会倒下并起诉你。 (工作人员拿出手机手电筒,起到了一定的作用)
15) 电线暴露在外,在房间里可见。
16) 电子产品,例如未标记和测试的吹风机。 (应该做POT测试)
17)有限的陶器,我们有非常小的茶杯,但马克杯会更好。
18) 没有饼干
19)如果我们需要什么,没有人检查我们过得怎么样,第二天/晚上,甚至在我们退房时,几乎没有人在附近。
20) 没有山羊的踪迹——网站上说有山羊和驴子!
总结...我读过关于这家餐厅的好评,正如这篇评论开头所提到的,位置非常棒,但是我再也不会把钱花在 Mantons Creek Estate 的住宿上,也不会在任何地方花钱该集团的相关业务。我觉得我被带走了(而不是骑驴!)我们的结婚纪念日很特别,但 Mantons Creek Estate 的住宿让我们失望,糟糕的经历会产生连锁反应,因此这篇评论 - 住在这里之前请三思!