旅行
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Bad experience
Victoria CC的点评
点评：Rude customer service. (Punto de información)
I was today walking about exploring the mall at around 11.30 AM. I needed some guidance in regards to Juan Valdez coffee shops. The lady at the information centre in the mall was extremely rude and fake. First of all, she was on her phone and I was standing in front of her, she did not want to acknowledge my presence, she looked as extremely annoyed that I was approaching her for some guidance. She didn’t let her phone down to serve me and gave me the fakest smile ever. When I asked her, do you know any other Juan Valdez in the area, she responded, No, only the one in the mall and I wouldn’t know what to tell you about other Juan Valdez in the area and ended the conversation abruptly with a unauthentic smile. Fair enough, if you don’t know any other Juan Valdez in the area but that’s not the manner of treating customers. She acted as if I was a burden to her existence. She shouldn’t be working in customer service, she gives a bad reputation to the beautiful people of Colombia that are always so nice and warm. She should be working in immigration customs at the airport because her character fits better there.
I was today walking about exploring the mall at around 11.30 AM. I needed some guidance in regards to Juan Valdez coffee shops. The lady at the information centre in the mall was extremely rude and fake. First of all, she was on her phone and I was standing in front of her, she did not want to acknowledge my presence, she looked as extremely annoyed that I was approaching her for some guidance. She didn’t let her phone down to serve me and gave me the fakest smile ever. When I asked her, do you know any other Juan Valdez in the area, she responded, No, only the one in the mall and I wouldn’t know what to tell you about other Juan Valdez in the area and ended the conversation abruptly with a unauthentic smile. Fair enough, if you don’t know any other Juan Valdez in the area but that’s not the manner of treating customers. She acted as if I was a burden to her existence. She shouldn’t be working in customer service, she gives a bad reputation to the beautiful people of Colombia that are always so nice and warm. She should be working in immigration customs at the airport because her character fits better there.
翻译：粗鲁的客户服务。 （信息点）
今天上午 11.30 左右，我正在逛商场。我需要一些有关胡安·瓦尔迪兹咖啡店的指导。商场信息中心的那位女士非常粗鲁和虚伪。首先，她正在打电话，而我站在她面前，她不想承认我的存在，她看起来对我向她寻求指导感到非常恼火。她没有放下手机来为我服务，并给了我有史以来最假的微笑。当我问她，你认识该地区的其他胡安·瓦尔迪兹时，她回答说，不，只有商场里的那个，我不知道该告诉你什么有关该地区其他胡安·瓦尔迪兹的信息，然后突然结束了谈话不真实的微笑公平地说，如果您不认识该地区的其他胡安·瓦尔迪兹，但这不是对待顾客的方式。她表现得好像我是她生存的负担。她不应该从事客户服务工作，她给总是那么友善和热情的哥伦比亚美丽人民带来了坏名声。她应该在机场的出入境海关工作，因为她的性格更适合那里。
今天上午 11.30 左右，我正在逛商场。我需要一些有关胡安·瓦尔迪兹咖啡店的指导。商场信息中心的那位女士非常粗鲁和虚伪。首先，她正在打电话，而我站在她面前，她不想承认我的存在，她看起来对我向她寻求指导感到非常恼火。她没有放下手机来为我服务，并给了我有史以来最假的微笑。当我问她，你认识该地区的其他胡安·瓦尔迪兹时，她回答说，不，只有商场里的那个，我不知道该告诉你什么有关该地区其他胡安·瓦尔迪兹的信息，然后突然结束了谈话不真实的微笑公平地说，如果您不认识该地区的其他胡安·瓦尔迪兹，但这不是对待顾客的方式。她表现得好像我是她生存的负担。她不应该从事客户服务工作，她给总是那么友善和热情的哥伦比亚美丽人民带来了坏名声。她应该在机场的出入境海关工作，因为她的性格更适合那里。
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