点评:This is a lovely place and the equipment is well looked after. I didnt have much interaction with staff so cannot comment there. But Overall a brilliant place for children.
However.... a few issues need to be change if you would like customers to return.
1. The 30p charge on the app that we are told to use on arrival needs to be scrapped. If we had an option to order at the till we would. So its not fair that paying customers then incur this charge everything they order.
2. The plastic cutlery also needs to go. I wouldn't eat with these and therefore I would not expect my children to. (Chewed and stained) not very hygienic!
3. Toilets are not the cleanest and the smell is enough to put anyone off. Considering there's only two cubicle's I could not understand how or why they were so bad.
With these issues sorted this could become a goldmine again.
翻译:这里很漂亮,设备维护得很好。我和工作人员互动不多,所以无法评论。但总的来说,这里是个很棒的儿童乐园。
然而……如果您想吸引顾客再次光临,需要改进一些方面。
1. 到达后,应用程序提示我们需支付30便士的费用,这个应该取消。如果我们可以选择在收银台点餐,我们肯定会这么做。所以,付费顾客点的每道菜都要支付这笔费用,这很不公平。
2. 塑料餐具也应该换掉。我不会用这些餐具吃饭,所以我也不指望我的孩子会用。(餐具被咬过,沾上了污渍)很不卫生!
3. 厕所不是很干净,而且气味很重,让人很不舒服。考虑到只有两个隔间,我不明白它们怎么会这么糟糕。
解决了这些问题后,这里可能会再次成为一座金矿。