点评:Attempted to take my children to this play center during half term. Got in and they said the only way of entry is online. It's in the sticks so no phone signal. After eventually logging on to their WiFi it was a task tk find out which play center ot was online ( they have multiple) had to wait ten mins for a staff member to tell us. Then there is an online booking fee? Huh? Its the only method to book.. and you're presented with a big online fill in details of parents and adults..after spending 20 mins working it all out and filling it all in we were presented with an "application error" or something error message when trying to submit application....no cash taken, no swipe card and off you go in. We take our kids there to detress them and us, ans have a good time. This online access taking ages to fill in, then when you're in apparently you have to order coffee and food online..and according to other reviews pay to use app..no thankyou. We walked out and went to another local playcenter. Its not covid anymore. The amount of business these guys must loose is crazy. Wont be returning whistthis arduous unnecessary system is in. Pleade sort out
翻译:假期期间想带孩子去这家游乐中心。到了之后才发现他们说只能在线预订。这地方太偏僻了,手机信号很差。好不容易连上了他们的WiFi,结果发现要找到哪个游乐中心在线(他们有好几个),还得等十分钟工作人员告诉我们。然后居然还要收在线预订费?什么?这居然是唯一的预订方式……而且还得填写一大堆家长和成人的详细信息……花了二十分钟才搞清楚,填完之后提交申请的时候却显示“申请错误”之类的提示……没收现金,也没刷卡,直接就进去了。我们带孩子去那儿是为了放松,也为了自己玩得开心。这在线预订费了老劲儿,进去之后居然还要在线点咖啡和食物……而且看其他评论说用他们的app还要收费……算了,不玩了。我们直接走了,去了另一家附近的游乐中心。这已经不是新冠疫情的问题了。这些商家损失的生意肯定惨重。只要这套繁琐且毫无必要的系统还在运行,我就不会再来了。请尽快解决这个问题。