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Textraveler2013
Exceptionally clean; most Helpful Staff.
杜鲁河的点评
点评：Please ignore the 2018 review of the Viking Hemming complaining about the condition of cruising on the ship. It is August 2025 and the ship is sparkling clean and totally disinfected. I have watched the housekeeper clean the rails, not just wiping down with an antiseptic cloth, but actually scrubbing the rails. I have seen my cabin steward cleaning the hall walls -floor to ceiling-with antiseptic spray, cleaning the ceilings with antiseptic spray and on knees cleaning the floorboards. We have taken 20+ cruises and this is the first ship I that I would dare to touch the hand rails or the elevator buttons.
The staff is the most helpful of any cruise ship. I forgot an adapter plug; Arianna, the Hotel manager , had loaned all of hers. She saw me days later to say she had obtained one for me. I had bought one that day; but her concern was most appreciated. Victor, the guest services manager, noticed that I was elevating my swollen ankles and suggested an ice bag which he brought me and checked throughout the day to replace the ice. Nyhaya, our room Stewart, not only keeps our room clean, but tidy. I put my laundry out this morning and asked when it would be back and she said maximum was 24 hours; however, if the laundry wasn’t busy, it might be quicker. I was shocked when I walked in my room four hours later, and there was my laundry . Amazing service. I have heard no complaints from other guests on the ship.
The staff is the most helpful of any cruise ship. I forgot an adapter plug; Arianna, the Hotel manager , had loaned all of hers. She saw me days later to say she had obtained one for me. I had bought one that day; but her concern was most appreciated. Victor, the guest services manager, noticed that I was elevating my swollen ankles and suggested an ice bag which he brought me and checked throughout the day to replace the ice. Nyhaya, our room Stewart, not only keeps our room clean, but tidy. I put my laundry out this morning and asked when it would be back and she said maximum was 24 hours; however, if the laundry wasn’t busy, it might be quicker. I was shocked when I walked in my room four hours later, and there was my laundry . Amazing service. I have heard no complaints from other guests on the ship.
翻译：请忽略2018年维京号邮轮Hemming对船上航行环境的抱怨。现在是2025年8月，这艘船一尘不染，彻底消毒过。我亲眼看到客房服务人员清洁扶手，他们不是用消毒布擦拭，而是用力擦洗。我还看到我的客舱服务员用消毒喷雾清洁走廊墙壁——从地板到天花板——用消毒喷雾清洁天花板，甚至跪下来清洁地板。我们乘坐过20多次邮轮，这是我第一次敢于触摸扶手或电梯按钮。
工作人员是所有邮轮中最乐于助人的。我忘了一个转换插头；酒店经理Arianna把她所有的插头都借给了我。几天后她来找我，说她帮我弄了一个。我当天就买了一个；但她的关心让我非常感激。宾客服务经理维克多注意到我抬高了肿胀的脚踝，建议我拿一个冰袋敷在身上。他把冰袋拿给我，并全天检查，及时更换冰块。我们房间的服务员尼哈亚不仅把我们的房间打扫得干干净净，而且非常整洁。今天早上我把洗好的衣服拿出来，问她什么时候能送回来，她说最多24小时；不过，如果洗衣房不忙的话，可能会更快。四个小时后，当我走进房间，看到我的洗好的衣服时，我大吃一惊。服务太棒了。船上其他客人没有抱怨过。
工作人员是所有邮轮中最乐于助人的。我忘了一个转换插头；酒店经理Arianna把她所有的插头都借给了我。几天后她来找我，说她帮我弄了一个。我当天就买了一个；但她的关心让我非常感激。宾客服务经理维克多注意到我抬高了肿胀的脚踝，建议我拿一个冰袋敷在身上。他把冰袋拿给我，并全天检查，及时更换冰块。我们房间的服务员尼哈亚不仅把我们的房间打扫得干干净净，而且非常整洁。今天早上我把洗好的衣服拿出来，问她什么时候能送回来，她说最多24小时；不过，如果洗衣房不忙的话，可能会更快。四个小时后，当我走进房间，看到我的洗好的衣服时，我大吃一惊。服务太棒了。船上其他客人没有抱怨过。
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