点评:I wanted to see the new Bill Nighy film, ‘Living’ and the Odeon was showing it on a day and time to suit me. I usually go to the Vue or Premiere in Romford, but they weren’t showing it.
I’d not been to the Odeon for many years and it had always been a bit run down and shabby back then, but I hoped that the years would have seen an improvement. However I was wrong from the get-go. The ticket price was nearly £10, whereas the Vue is £6 and the Premiere is £4. They are both multi-screens with far more modern and better facilities. I went to the ladies toilet before going into screen 2. I found that the toilet seat was broken. It had obviously been reported to staff, who’d not bothered to indicate it was not safe to use as there was no sign.
On entering Screen 2, I noticed several seats were covered and not safe to sit on. There was loud music playing over the trailers so patrons could not hear any dialogue. This was reported to staff in reception.
Then, after the film certificate was shown on screen, nothing happened. No film! We were subsequently told that the film hadn’t even been sent to the cinema and the screening was cancelled!
Everyone received a refund, but the staff were very matter of fact and not unduly bothered about the inconvenience.
The cinema should closed down or given a major makeover. It’s tired, dated, shabby. The staff are not bothered about ensuring their patrons have a good experience.
翻译:我想看 Bill Nighy 的新电影“Living”,Odeon 正在放映适合我的日期和时间。我通常去 Romford 的 Vue 或 Premiere,但他们没有展示。
我已经很多年没去过 Odeon 了,那时它总是有点破旧不堪,但我希望这些年会有所改善。然而我从一开始就错了。票价接近 10 英镑,而 Vue 是 6 英镑,Premiere 是 4 英镑。它们都是多屏幕,具有更现代和更好的设施。在进入屏幕 2 之前我去了女厕所。我发现马桶座坏了。显然已经向工作人员报告过,他们没有费心去表明它使用不安全,因为没有标志。
进入屏幕 2 时,我注意到有几个座位被遮盖了,坐起来不安全。拖车上播放着嘈杂的音乐,所以顾客听不到任何对话。这是向接待处的工作人员报告的。
然后,电影证书出现在屏幕上后,什么也没有发生。没有电影!随后我们被告知,这部电影甚至还没有送到电影院,放映就被取消了!
每个人都收到了退款,但工作人员非常重视事实,并没有过分担心给您带来的不便。
电影院应该关闭或进行重大改造。它很累,过时的,破旧的。工作人员不会为确保他们的顾客有良好的体验而烦恼。