点评:This company took me from the airport to the city centre (40.000 Argentinian pesos) the deal was that on the way back it would only be 28.000 Argentinian pesos. On my way back I contacted them the previous day to arrange the transfer. I had already checked prices with UBer, which was actually cheaper, however I decided to go with them as they had already brought me over from the airport. I contacted them as requested via WhatsApp. Over 10 minutes waiting for a reply so I send - are you there or not- only to receive a message back “patience- PLEASE” I thought how cheeky of them, I am a paying customer and I’m not begging for their charity! Eventually after some despondent messages from them, I just told them to leave it as I was sure I could find better customer service elsewhere. According to them they are the biggest airport transfer service. Shame that being as big as they claim to be, they don’t have a clue on how to talk to customers. It goes without saying that I would not recommend this people based on my experience.
翻译:这家公司将我从机场送到市中心(40,000 阿根廷比索),但回程只需 28,000 阿根廷比索。回来的路上,我前一天联系了他们安排接送。我已经在 UBer 上查过价格,实际上更便宜,但是我决定找他们,因为他们已经把我从机场送过来了。我按照要求通过 WhatsApp 联系了他们。等待回复超过 10 分钟,于是我发送了 - 你还在吗 - 只收到一条回复“请耐心等待”我觉得他们太厚脸皮了,我是付费客户,不会乞求他们的施舍!最后,在他们发了几条沮丧的信息后,我只是告诉他们别再管了,因为我确信在其他地方可以找到更好的客户服务。据他们说,他们是最大的机场接送服务公司。可惜他们自称规模很大,却不知道如何与客户交谈。不用说,根据我的经验,我不会推荐这些人。