WORST PRIVATE TOUR EVER. STAY AWAY FROM THIS TOUR. THEY DON'E CARE ABOUT CUSTOMER OR SERVICE.
Brenda And Franko's Fun Tours的点评
点评:Brenda and Franko's Fun Tours was the worst private tour that we have ever taken. After receiving confirmation from Brenda that we had a 8am pickup on St Thomas, no one was there at the scheduled time. Calling Franko, he stated that his wife did not give him the correct time. Twenty-five minutes later he arrived, did not apologize for being late, and stated that he would be with us shortly. We waiting there for 15 more minutes while he spoke with one of their other drivers who was there for a pickup. Finally, we started our private tour without he caring or apologizing for wasting our time that we paid for. At numerous stops, he would speak with their other drivers and try and arrange transportation for people waiting at these stops while we wasting our time that we paid for. He did not care about our time, our private tour, he was more interested in booking additional transfers. THIS WAS THE WORST SERVICE, TOUR AND WASTE OF MONEY. The previous day we had a private tour with PREMIUM VIP SERVICES SXM in St Maarten, which was the complete opposite of Brenda and Franko's. Brenda and Franko should go to St Maarten and book a tour with PREMIUM VIP SERVICES SXM to see how a private tour should be run. I would NOT recommend Brenda and Franko's Fun Tours. They are interested in making money more than providing a great service. Franko did not apologize for being late and wasting our time until I mentioned it at the end.
翻译:布伦达和弗兰科的趣味旅行是我们参加过的最糟糕的私人旅行。在布伦达确认我们早上 8 点在圣托马斯接我们后,却没有人按照预定时间到达。我们打电话给弗兰科,他说他妻子没有告诉他正确的时间。25 分钟后他到了,没有为迟到道歉,只说他很快就会来。我们在那里又等了 15 分钟,他和另一个在那里等车的司机交谈。最后,我们开始了私人旅行,他没有关心我们,也没有为浪费我们付费的时间道歉。在许多站点,他都会和其他司机交谈,并尝试为在这些站点等候的人安排交通,而我们则浪费了自己付费的时间。他不在乎我们的时间和我们的私人旅行,他更感兴趣的是预订额外的接送服务。这是最糟糕的服务、最糟糕的旅行,纯粹是浪费金钱。前一天,我们在圣马丁岛参加了PREMIUM VIP SERVICES SXM的私人旅行,这与Brenda和Franko的行程完全相反。Brenda和Franko应该去圣马丁岛,预订PREMIUM VIP SERVICES SXM的行程,看看私人旅行应该如何进行。我不推荐Brenda和Franko的趣味旅行。他们更在意赚钱,而不是提供优质的服务。Franko直到我最后提到他迟到并浪费了我们的时间,才道歉。