点评:Took my nephews karting here recently. They had a great time on the track, but there were a few things that took the shine off.
Wasn’t clear beforehand that you need to bring your own gloves and balaclava or buy them there – cost me an extra £5 each on the day. Also, if you’re coming on a Hull KR match day, leave early… cars are parked everywhere along the road in, so it turns into a single lane crawl. They really should stop parking on the access road.
The website says they do food, but I only saw some cans and ice cream. The place has a 5-star hygiene rating but the little kitchenette behind the reception didn’t look great.
Staff-wise – they weren’t rude, but they didn’t seem that interested either. Got ignored for a bit while they were chatting about personal stuff, and when I said “excuse me” it felt like I’d interrupted them. Just had that council-run vibe, not the friendlier feel you get at privately run tracks.
Good fun for the kids overall, but the customer service and a few basics could be better
翻译:最近带侄子们来这里玩卡丁车。他们在赛道上玩得很开心,但有些地方不太尽兴。
事先没说清楚需要自带手套和巴拉克拉法帽,或者去那里买——我当天每人额外花了5英镑。另外,如果你在赫尔城KR的比赛日来,最好早点出发……路边停满了车,所以只能单行道。他们真的应该停止在通道上停车。
网站上说他们提供食物,但我只看到了一些罐头和冰淇淋。这个地方的卫生评级是五星,但接待处后面的小厨房看起来不太好。
员工方面——他们不算粗鲁,但似乎也不太感兴趣。他们聊私事的时候,我被忽略了一段时间,当我说“不好意思”的时候,感觉像是打扰了他们。就是感觉像是市议会运营的那种氛围,不像私人运营的赛道那样友好。
总的来说,孩子们玩得还不错,但客户服务和一些基本设施还有待改进。