点评:Impala Transportation was incredible! I booked and paid in advance for transportation for 16 people to and from a resort. I must say I was not disappointed! On that last day, one of the families in our party had a flight delay. First it was moved from 12 to 3, then pushed later to 5 and finally it was scheduled to take off at 9. Impala states that changes need to be made 24 hours in advance. When I explained that these flight delays were unpredicted and showed then the American Airlines flight schedule, they really worked at it and did everything in their power to send a vehicle at the later appropriate time. They even watched the flight schedule for us to keep up with the changes and adjust the times. Jacqueline and Sade were extremely helpful and understanding. Sade was working to help us even though it was her day off. They deserve special recognition as well as the flexible driver willing to do this late pick up. Kudos to Impala. You are the best!
翻译:Impala Transportation 太棒了!我提前预订并支付了 16 人往返度假村的交通费用。我必须说我没有失望!在最后一天,我们团队中的一个家庭遇到了航班延误。首先从 12 点改到 3 点,然后推迟到 5 点,最后计划在 9 点起飞。Impala 表示需要提前 24 小时进行更改。当我解释说这些航班延误是无法预测的,并向他们展示了美国航空的航班时刻表时,他们真的努力了,尽一切努力在稍后的适当时间派出车辆。他们甚至查看了航班时刻表,以便我们跟上变化并调整时间。Jacqueline 和 Sade 非常乐于助人,理解我们。Sade 努力帮助我们,尽管那天是她的休息日。他们值得特别表扬,还有愿意在这么晚接我们的灵活司机。向 Impala 致敬。你们是最棒的!