点评:We visited Caribou Creek on Friday, July 19, during our short stay in Ketchikan, AK, during our Alaska cruise. In addition to having a great collection of Alaska-related items, we also experienced outstanding customer service.
We had purchased some items from a different store nearby, and while shopping at Caribou Creek, we accidentally dropped our shopping bag from the other store. Only a few days later (and several stops further along on our cruise) did we realize that we had inadvertently left our other shopping bag somewhere. We finally traced the bag back to Caribou Creek and called them.
As it turns out, they held the bag for us, anticipating our call and agreed to ship the items in the bag to our home back in the lower 48.
You don’t find that kind of customer service in many places, and we highly recommend Caribou Creek for both the items they sell and the outstanding customer service.
翻译:7 月 19 日星期五,在阿拉斯加游轮之旅期间,我们在阿拉斯加州凯奇坎短暂停留期间参观了 Caribou Creek。除了拥有大量与阿拉斯加相关的商品外,我们还体验到了出色的客户服务。
我们从附近的另一家商店购买了一些商品,在 Caribou Creek 购物时,我们不小心把另一家商店的购物袋掉在了地上。几天后(在游轮上又停了几站),我们才意识到我们无意中把另一个购物袋落在了某个地方。我们最终追踪到 Caribou Creek 的购物袋,并给他们打了电话。
事实证明,他们为我们保管了购物袋,预料到了我们的电话,并同意将购物袋中的商品寄回我们在美国本土 48 个州的家中。
在很多地方都找不到这样的客户服务,我们强烈推荐 Caribou Creek,因为他们出售的商品和出色的客户服务。