点评:We went today for my wifes birthday. the gardens are great but the woman in charge of the cafe is something else . She was rude to everyone in the very short queue and had no idea of customer service . I was told to go back to my table to wait for the single coffee i had ordered and when i said its okay i will wait for it i was told rudely to wait at another counter. When it finally arrived i asked for sugar and the person i asked just pointed at the counter and walked off. Whilst i was waiting domeone asked for a knife as they didnt get one with their food to which the older supervisor woman said give me time and shook her head. Shame is we had gone with the intention of visiting the gardens and having a nice lunch so her attitude cost them about £50 which we happily spent at a true gem of an establishment the red lion pub at Winfrith where they know how to do customer service.
翻译:我们今天去庆祝我妻子的生日。花园很棒,但是咖啡馆的女主管却不一样。她对排在很短的队里的每个人都很粗鲁,而且没有客户服务的观念。我被告知回到我的桌子去等我点的那杯咖啡,当我说没关系,我会等的,我被粗鲁地告知去另一个柜台等。当咖啡终于送来时,我要了糖,但我问的人只是指着柜台走开了。在我等待的时候,有人向我要了一把刀,因为他们的食物中没有刀,年长的女主管说给我点时间,并摇了摇头。遗憾的是,我们去的目的是参观花园并享用一顿美味的午餐,她的态度让他们损失了大约 50 英镑,我们很高兴把这笔钱花在了一家真正的瑰宝——温弗里斯的红狮酒吧,在那里他们知道如何做好客户服务。