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A very bad first impression
The Glenn Miller Museum的点评
点评：I found this museum on google and to make the most of our trip to Bedford we specifically left early to stop off here. Upon arriving we walked from the car park and found a door which turned out to be the ticket office, more signage would be very useful as it is easily missed. Unsure whether the two museums on this site are under the same ticket (again, lack of information and we mainly wanted to visit the aviation museum) we left the building and began walking over towards the other building. We were met by two male volunteers who informed us that we needed to purchase the tickets from the first building. Heading back to buy our tickets we were met by a female volunteer who asked us “what’s occurring” as though we were doing something wrong. We felt very uncomfortable with the tone of the question and very much felt like she suspected us of some wrongdoing despite merely trying to buy tickets to support the museum. She got very close to me as I tried to explain and made us feel very unwelcome. Unsurprisingly, I decided we wouldn’t be staying. I very much felt this attitude was due to our age (mid 20’s) as some previous older visitors before us seemed to be treated perfectly well. Such a shame that we didn’t get to enjoy and support the museum but with volunteers like that, I lost all interest. Definitely need to look at welcoming all visitors and not just the stereotypical demographic.
翻译：我在谷歌上找到了这个博物馆，为了充分利用我们去贝德福德的旅程，我们特意早早出发来这里。到达后，我们从停车场走出来，发现一扇门原来是售票处，如果有更多的标识会非常有用，因为很容易错过。我们不确定这个网站上的两个博物馆是否使用同一张票（同样，缺乏信息，我们主要想参观航空博物馆），我们离开了大楼，开始向另一栋楼走去。两名男志愿者告诉我们，我们需要从第一栋楼买票。回去买票的时候，一位女志愿者问我们“发生了什么事”，好像我们做错了什么。我们对这个问题的语气感到非常不舒服，非常觉得她怀疑我们做了一些不法的事情，尽管我们只是想买票来支持博物馆。当我试图解释的时候，她离我很近，让我们感到非常不受欢迎。不出所料，我决定不住在这里。我强烈地感觉到这种态度是因为我们年龄大（20 多岁），因为之前的一些年长游客似乎受到了很好的对待。很遗憾我们没能享受和支持博物馆，但有了这样的志愿者，我失去了所有兴趣。绝对需要考虑欢迎所有游客，而不仅仅是典型的人群。
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