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Terrible experience
旧城区的点评
点评：Title: Hallstatt – Beautiful Scenery, Terrible Hospitality. Our Worst Experience in Austria.
Hallstatt may be one of Austria’s most picturesque villages, but unfortunately, it was by far one of the most unpleasant travel experiences we have ever had.
What shocked us most was the unfriendly and sometimes downright rude attitude towards tourists. For a destination that relies so heavily on tourism, the lack of hospitality was astonishing.
Many restaurants accepted cash only, with no option to pay by debit or credit card. To make matters worse, the ATMs charged almost €10 in withdrawal fees, leaving visitors with little choice but to pay these excessive charges.
However, the most unbelievable experience was with the ferry crossing to the village. The ferry cost just €4, yet they accepted cash only, with no card payment facilities whatsoever.
We explained that we had no cash and politely begged the ferry staff to let us cross so that we could withdraw money from an ATM in the village. We even offered to leave our passports as a guarantee until we returned with the €4. Despite our genuine efforts to find a solution, they rudely refused, showing absolutely no understanding, flexibility, or willingness to help.
As a result, we wasted almost THREE HOURS trying to find a way to cross the lake. We had already paid for our hotel in Hallstatt, so simply abandoning our visit was not an option. We were effectively stranded, waiting and waiting, with no practical alternative and absolutely no assistance from the ferry staff.
In the end, it was not the locals or the people working in tourism who helped us. It was two incredibly kind French tourists who saw our situation and generously lent us the €4 we needed to board the ferry. Once we finally reached the village, we immediately withdrew money from an ATM and repaid them.
Without the kindness of these two strangers, we genuinely do not know how we would have reached our already-paid hotel.
The contrast could not have been more striking: two fellow tourists showed us the kindness, understanding, and basic human decency that the local service providers completely failed to demonstrate.
We have travelled extensively and have never experienced such an unnecessarily hostile and inflexible attitude, particularly over such a trivial amount of money.
On top of everything, prices throughout the village seemed excessively inflated, making the entire experience feel as though tourists were simply there to be exploited financially rather than welcomed.
Our overwhelming impression was that Hallstatt wants tourists’ money, but not the tourists themselves.
My advice? Visit for the scenery IF you must, but DO NOT stay overnight. There are many other beautiful places in Austria where visitors are treated with genuine warmth, courtesy, and respect.
Hallstatt may look like a fairy tale in photographs, but our experience was anything but magical.
A beautiful village spoiled by appalling hospitality. More than 2,5 hours stranded over €4, rescued by the kindness of strangers rather than the people whose livelihood depends on tourism.
We would never return, and we certainly would not recommend staying there.
Hallstatt may be one of Austria’s most picturesque villages, but unfortunately, it was by far one of the most unpleasant travel experiences we have ever had.
What shocked us most was the unfriendly and sometimes downright rude attitude towards tourists. For a destination that relies so heavily on tourism, the lack of hospitality was astonishing.
Many restaurants accepted cash only, with no option to pay by debit or credit card. To make matters worse, the ATMs charged almost €10 in withdrawal fees, leaving visitors with little choice but to pay these excessive charges.
However, the most unbelievable experience was with the ferry crossing to the village. The ferry cost just €4, yet they accepted cash only, with no card payment facilities whatsoever.
We explained that we had no cash and politely begged the ferry staff to let us cross so that we could withdraw money from an ATM in the village. We even offered to leave our passports as a guarantee until we returned with the €4. Despite our genuine efforts to find a solution, they rudely refused, showing absolutely no understanding, flexibility, or willingness to help.
As a result, we wasted almost THREE HOURS trying to find a way to cross the lake. We had already paid for our hotel in Hallstatt, so simply abandoning our visit was not an option. We were effectively stranded, waiting and waiting, with no practical alternative and absolutely no assistance from the ferry staff.
In the end, it was not the locals or the people working in tourism who helped us. It was two incredibly kind French tourists who saw our situation and generously lent us the €4 we needed to board the ferry. Once we finally reached the village, we immediately withdrew money from an ATM and repaid them.
Without the kindness of these two strangers, we genuinely do not know how we would have reached our already-paid hotel.
The contrast could not have been more striking: two fellow tourists showed us the kindness, understanding, and basic human decency that the local service providers completely failed to demonstrate.
We have travelled extensively and have never experienced such an unnecessarily hostile and inflexible attitude, particularly over such a trivial amount of money.
On top of everything, prices throughout the village seemed excessively inflated, making the entire experience feel as though tourists were simply there to be exploited financially rather than welcomed.
Our overwhelming impression was that Hallstatt wants tourists’ money, but not the tourists themselves.
My advice? Visit for the scenery IF you must, but DO NOT stay overnight. There are many other beautiful places in Austria where visitors are treated with genuine warmth, courtesy, and respect.
Hallstatt may look like a fairy tale in photographs, but our experience was anything but magical.
A beautiful village spoiled by appalling hospitality. More than 2,5 hours stranded over €4, rescued by the kindness of strangers rather than the people whose livelihood depends on tourism.
We would never return, and we certainly would not recommend staying there.
翻译：标题：哈尔施塔特——风景优美，待客极差。我们在奥地利最糟糕的旅行体验。
哈尔施塔特或许是奥地利风景最如画的村庄，但遗憾的是，这也成了我们迄今为止最不愉快的旅行经历。
最让我们震惊的是当地人对游客的冷漠态度，有时甚至相当无礼。对于一个高度依赖旅游业的旅游胜地而言，这种缺乏热情好客的情形实在令人难以置信。
许多餐厅只接受现金支付。无法使用借记卡或信用卡付款。更糟糕的是，ATM机收取的取款手续费几乎高达10欧元，使得游客别无选择，只能支付这些过高的费用。
然而，最令人难以置信的经历还是乘坐渡轮前往那个村庄的过程。虽然渡轮票价仅为4欧元，但只接受现金支付，完全不提供任何刷卡服务。我们解释说自己身上没有现金，并礼貌地恳请渡轮工作人员让我们渡湖，这样我们就能去村里的自动取款机取钱。我们甚至提出把护照留作抵押，承诺拿到4欧元后就立刻返回。尽管我们竭尽全力寻求解决办法，他们却粗鲁地拒绝了，完全没有表现出任何理解、变通或帮助的意愿。
结果，我们浪费了将近三个小时试图找到渡湖的办法。我们早已付清了在哈尔施塔特的酒店费用，因此放弃这次行程根本不可行。我们实际上被困在了那里，只能一味等待，既没有其他可行的办法，渡轮工作人员也完全没有提供任何帮助。
最终，帮助我们的并非当地居民或旅游业从业者。而是两位心地极其善良的法国游客，他们察觉到了我们的困境，慷慨地借给我们乘船所需的4欧元。当我们终于抵达那个小村庄时……我们立刻从自动取款机中取出钱款并偿还给了他们。
若没有这两位陌生人的善意相助，我们真不知道要如何才能顺利抵达那家我们已经付过款的酒店。
这种反差实在太鲜明了：另外两位游客向我们展现了善意、理解以及基本的为人之道，而当地的服务人员却完全做不到这些。
我们游历过很多地方，但从未遇到过如此毫无必要且刻板固执的态度。尤其是在涉及这么一笔微不足道的金额时。
除此之外，村子里的所有物价都贵得离谱，整个体验给人的感觉就是：游客不过是被用来榨取金钱的工具，而非受到欢迎的客人。
我们的最大感受就是：哈尔施塔特想要的是游客的钱，却并不真正欢迎游客本人。
我的建议是？如果实在想看看风景，那就去吧，但绝对不要在此过夜。奥地利还有许多其他美丽的地方，在那里游客能感受到当地人真挚的热情、礼貌与尊重。
哈尔施塔特在照片中看起来宛如童话世界，但我们的实际体验却毫无神奇之处。
一个美丽的村庄，却因糟糕透顶的服务而毁了整体印象。我们在那里被困了2个半小时，花了超过4欧元才得以脱身。最终帮助我们脱困的是陌生人的善意，而非那些以旅游业为生的当地人。
我们绝对不会再去那里，也绝不推荐任何人去那儿住宿。
哈尔施塔特或许是奥地利风景最如画的村庄，但遗憾的是，这也成了我们迄今为止最不愉快的旅行经历。
最让我们震惊的是当地人对游客的冷漠态度，有时甚至相当无礼。对于一个高度依赖旅游业的旅游胜地而言，这种缺乏热情好客的情形实在令人难以置信。
许多餐厅只接受现金支付。无法使用借记卡或信用卡付款。更糟糕的是，ATM机收取的取款手续费几乎高达10欧元，使得游客别无选择，只能支付这些过高的费用。
然而，最令人难以置信的经历还是乘坐渡轮前往那个村庄的过程。虽然渡轮票价仅为4欧元，但只接受现金支付，完全不提供任何刷卡服务。我们解释说自己身上没有现金，并礼貌地恳请渡轮工作人员让我们渡湖，这样我们就能去村里的自动取款机取钱。我们甚至提出把护照留作抵押，承诺拿到4欧元后就立刻返回。尽管我们竭尽全力寻求解决办法，他们却粗鲁地拒绝了，完全没有表现出任何理解、变通或帮助的意愿。
结果，我们浪费了将近三个小时试图找到渡湖的办法。我们早已付清了在哈尔施塔特的酒店费用，因此放弃这次行程根本不可行。我们实际上被困在了那里，只能一味等待，既没有其他可行的办法，渡轮工作人员也完全没有提供任何帮助。
最终，帮助我们的并非当地居民或旅游业从业者。而是两位心地极其善良的法国游客，他们察觉到了我们的困境，慷慨地借给我们乘船所需的4欧元。当我们终于抵达那个小村庄时……我们立刻从自动取款机中取出钱款并偿还给了他们。
若没有这两位陌生人的善意相助，我们真不知道要如何才能顺利抵达那家我们已经付过款的酒店。
这种反差实在太鲜明了：另外两位游客向我们展现了善意、理解以及基本的为人之道，而当地的服务人员却完全做不到这些。
我们游历过很多地方，但从未遇到过如此毫无必要且刻板固执的态度。尤其是在涉及这么一笔微不足道的金额时。
除此之外，村子里的所有物价都贵得离谱，整个体验给人的感觉就是：游客不过是被用来榨取金钱的工具，而非受到欢迎的客人。
我们的最大感受就是：哈尔施塔特想要的是游客的钱，却并不真正欢迎游客本人。
我的建议是？如果实在想看看风景，那就去吧，但绝对不要在此过夜。奥地利还有许多其他美丽的地方，在那里游客能感受到当地人真挚的热情、礼貌与尊重。
哈尔施塔特在照片中看起来宛如童话世界，但我们的实际体验却毫无神奇之处。
一个美丽的村庄，却因糟糕透顶的服务而毁了整体印象。我们在那里被困了2个半小时，花了超过4欧元才得以脱身。最终帮助我们脱困的是陌生人的善意，而非那些以旅游业为生的当地人。
我们绝对不会再去那里，也绝不推荐任何人去那儿住宿。
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