点评:The GD Museum experience was extremely disappointing due to severe mismanagement and unprofessional behaviour by the staff—especially the head guard. All official sources, including online platforms and the notice board at the museum gate, clearly mention that the museum remains open until 6:30 PM. However, the reality is completely different.
Visitors reaching after 5:00 PM are met with closed doors and rude responses. The head guard makes people wait unnecessarily for 20–30 minutes, only to inform them that entry is not possible and that they should have come by 5:00 PM—even when every available source mentions 6:30 PM as the closing time. This is not just misleading but outright disrespectful to the public.
To make things worse, no accountable authority is available on the premises after 5:00 PM. The entire functioning of the museum post-5 PM is left to outsourced security personnel who have no knowledge, responsibility, or courtesy to handle visitor concerns. The actual museum staff, including the manager and in-charges, leave well before their official duty time ends.
This kind of negligence damages the reputation of an otherwise valuable historical and scientific museum. If the museum timings have changed, they must be updated across all platforms. If not, then the staff behaviour and duty protocols need serious correction. Such mismanagement is unacceptable at any public institution, let alone one of historical importance.
Strongly recommend that the authorities take immediate action.
Not recommended. The visit is simply not worth the time, effort, or disappointment. Until proper management and accountability are ensured, it’s better to avoid this place altogether.
Adding the photograph of the Head Guard for Administrative actions
RTI will follow for , followup actions taken by the company to avoid misleading informations.
翻译:由于工作人员(尤其是保安队长)的严重管理不善和不专业的行为,GD博物馆的体验令人极其失望。所有官方信息,包括网络平台和博物馆门口的公告牌,都明确表示博物馆开放至下午6:30。然而,现实情况却截然不同。
下午5:00后到达的游客会遭遇关闭的大门和粗鲁的接待。保安队长让游客无谓地等待了20-30分钟,才告知他们无法入场,应该在下午5:00前到达——即使所有可用信息都表明下午6:30是闭馆时间。这不仅是误导,更是对公众的不尊重。
更糟糕的是,下午5:00后,馆内没有任何可问责的人员。下午5:00后,博物馆的所有运营都交给了外包的安保人员,而这些人员既缺乏知识,也缺乏责任感,更缺乏礼貌,无法处理游客的担忧。博物馆的实际工作人员,包括经理和主管,都在正式值班时间结束前很久就离开了。
这种疏忽损害了这座原本珍贵的历史和科学博物馆的声誉。如果博物馆开放时间已更改,则必须在所有平台上更新。如果没有,则需要认真纠正员工行为和值班规程。这种管理不善在任何公共机构都是不可接受的,更不用说在具有历史意义的机构了。
强烈建议当局立即采取行动。
不建议。这次参观根本不值得花费时间、精力,甚至可能因此感到失望。在确保妥善的管理和问责制之前,最好还是避开这个地方。
添加首席保安的照片以进行行政处理
RTI 将跟进公司为避免误导性信息而采取的后续行动。