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Lorena M
The worse camping time ever!
Lake Perris的点评
点评：The worse time ever. I will never comeback to this place.Upon our arrival, Joselyn Ortiz, who identified herself as the campground manager, informed us that our campsite reservation had been canceled. We never received any notification of the cancellation by email, phone, or mail. Furthermore, no documentation or proof of a refund or reimbursement was provided. This situation caused unnecessary stress and inconvenience after we had already traveled to the campground.
In addition, the campground appeared to be overbooked and poorly managed. Throughout our stay, we experienced the following issues:
Campgrounds appeared overcrowded, with campsites placed extremely close together, leaving little to no privacy.
Excessive noise from loud parties continued without intervention.
Park staff and rangers were not visibly present to enforce campground rules or maintain order.
Dogs barked continuously, disturbing campers.
Children were left unattended and entered other campers' sites without supervision.
Restrooms were dirty and not maintained to an acceptable standard.
Trash was scattered along the shoreline and beach areas, creating an unsanitary environment and negatively impacting the natural beauty of the park.
Wildlife, including mice, raccoons, and squirrels, repeatedly accessed campers' food due to poor wildlife management.
Flying cockroaches were present around the campground.
Large numbers of bees were concentrated near the shoreline trees, creating potential safety concerns for visitors, especially those with allergies.
These conditions did not meet the standards that visitors should reasonably expect from a California State Park. We paid for a safe, clean, and enjoyable camping experience but instead encountered poor management, inadequate maintenance, and insufficient enforcement of campground regulations.
I respectfully request that the California Department of Parks and Recreation investigate the following:
The unexplained cancellation of our reservation without notice or documentation.
Whether proper reimbursement was processed and why no proof was provided.
The apparent overbooking of campsites.
The lack of ranger and staff presence to enforce campground rules.
The poor sanitation and maintenance of restroom facilities and public areas.
The excessive trash along the shoreline.
Wildlife and pest control measures throughout the campground.
Management practices under the supervision of Joselyn Ortiz and whether campground policies are being properly followed.
In addition, the campground appeared to be overbooked and poorly managed. Throughout our stay, we experienced the following issues:
Campgrounds appeared overcrowded, with campsites placed extremely close together, leaving little to no privacy.
Excessive noise from loud parties continued without intervention.
Park staff and rangers were not visibly present to enforce campground rules or maintain order.
Dogs barked continuously, disturbing campers.
Children were left unattended and entered other campers' sites without supervision.
Restrooms were dirty and not maintained to an acceptable standard.
Trash was scattered along the shoreline and beach areas, creating an unsanitary environment and negatively impacting the natural beauty of the park.
Wildlife, including mice, raccoons, and squirrels, repeatedly accessed campers' food due to poor wildlife management.
Flying cockroaches were present around the campground.
Large numbers of bees were concentrated near the shoreline trees, creating potential safety concerns for visitors, especially those with allergies.
These conditions did not meet the standards that visitors should reasonably expect from a California State Park. We paid for a safe, clean, and enjoyable camping experience but instead encountered poor management, inadequate maintenance, and insufficient enforcement of campground regulations.
I respectfully request that the California Department of Parks and Recreation investigate the following:
The unexplained cancellation of our reservation without notice or documentation.
Whether proper reimbursement was processed and why no proof was provided.
The apparent overbooking of campsites.
The lack of ranger and staff presence to enforce campground rules.
The poor sanitation and maintenance of restroom facilities and public areas.
The excessive trash along the shoreline.
Wildlife and pest control measures throughout the campground.
Management practices under the supervision of Joselyn Ortiz and whether campground policies are being properly followed.
翻译：有史以来最糟糕的经历。我再也不会来这个地方了。我们到达后，自称是营地管理员的乔斯林·奥尔蒂斯告诉我们，我们预订的露营位已被取消。我们从未通过电子邮件、电话或信件收到任何关于取消预订的通知。此外，对方也没有提供任何退款或费用返还的相关凭证。在我们已经千里迢迢赶到营地之后，这种情况给我们带来了不必要的心力交瘁与诸多不便。
另外，这个露营地似乎订房情况超量且管理混乱。在我们逗留期间，遇到了以下问题：
露营地人满为患，各个露营区之间的距离极近，几乎没有任何私密空间。
喧闹的派对产生的噪音持续不断，却无人加以制止。
公园工作人员和护林员不见踪影，无人来执行露营地规定或维持秩序。
狗叫声此起彼伏，严重打扰了其他露营者。孩子们无人看管，经常在无人监督的情况下进入其他露营者的区域。
卫生间脏乱不堪，未达到应有的清洁标准。
垃圾遍布海岸线及沙滩地带，不仅破坏了卫生环境，还影响了公园的自然美景。
由于野生动物管理措施不当，老鼠、浣熊和松鼠等野生动物频繁偷食露营者留下的食物。
露营地周围还有蟑螂出没。大量蜜蜂聚集在湖岸边的树木附近，这给游客带来了潜在的安全隐患，尤其是对那些有过敏症的人而言。
这种情况远未达到游客对加利福尼亚州立公园应有的期待标准。我们付费是为了获得安全、整洁且愉快的露营体验，但实际遭遇的却是管理不善、维护不力以及营地规章执行不到位的情况。我恳请加利福尼亚州公园与娱乐局对以下事项进行调查：
我们的预订在没有任何通知或书面说明的情况下被无故取消。
是否已按规定予以退款，为何又未提供任何凭证。
露营地显然出现了预订超额的情况。
缺乏护林员及工作人员来执行营地规则。
卫生间设施及公共区域的卫生与维护状况极差。
湖岸沿线垃圾堆积严重。露营地内的野生动植物及害虫防治措施。
在Joselyn Ortiz监督下的管理工作，以及露营地各项政策是否得到妥善执行。
另外，这个露营地似乎订房情况超量且管理混乱。在我们逗留期间，遇到了以下问题：
露营地人满为患，各个露营区之间的距离极近，几乎没有任何私密空间。
喧闹的派对产生的噪音持续不断，却无人加以制止。
公园工作人员和护林员不见踪影，无人来执行露营地规定或维持秩序。
狗叫声此起彼伏，严重打扰了其他露营者。孩子们无人看管，经常在无人监督的情况下进入其他露营者的区域。
卫生间脏乱不堪，未达到应有的清洁标准。
垃圾遍布海岸线及沙滩地带，不仅破坏了卫生环境，还影响了公园的自然美景。
由于野生动物管理措施不当，老鼠、浣熊和松鼠等野生动物频繁偷食露营者留下的食物。
露营地周围还有蟑螂出没。大量蜜蜂聚集在湖岸边的树木附近，这给游客带来了潜在的安全隐患，尤其是对那些有过敏症的人而言。
这种情况远未达到游客对加利福尼亚州立公园应有的期待标准。我们付费是为了获得安全、整洁且愉快的露营体验，但实际遭遇的却是管理不善、维护不力以及营地规章执行不到位的情况。我恳请加利福尼亚州公园与娱乐局对以下事项进行调查：
我们的预订在没有任何通知或书面说明的情况下被无故取消。
是否已按规定予以退款，为何又未提供任何凭证。
露营地显然出现了预订超额的情况。
缺乏护林员及工作人员来执行营地规则。
卫生间设施及公共区域的卫生与维护状况极差。
湖岸沿线垃圾堆积严重。露营地内的野生动植物及害虫防治措施。
在Joselyn Ortiz监督下的管理工作，以及露营地各项政策是否得到妥善执行。
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