点评:I’m genuinely shocked this place is marketed as a spa – it’s far from it. The pool feels more like a dated leisure centre than a relaxing retreat. During our visit, there was a children’s swimming class taking place, which completely ruined any sense of peace or relaxation. The “relaxation room” was tiny, cold, and not at all inviting – hardly a place to unwind.
The steam room and sauna were equally disappointing: cramped, worn down, and nowhere near the standard you’d expect for the price. Seating around the pool was dirty, and the overall environment felt neglected.
Service was poor – the only efficient moment was when staff shouted names for treatments across the room, which felt chaotic and completely out of place in what’s supposed to be a calming setting.
Everyone around us looked equally confused and disappointed – it was obvious we’d all been misled by the branding and the photos online. The bar area is the only part that matched expectations, but that’s not why you book a spa day.
Honestly, save your money. This place doesn’t deliver even the basics of a spa experience. I think you’d be less disappointed spending the day at Butlins.
翻译:我真的很震惊,这家店竟然被宣传成水疗中心——它远非如此。泳池给人的感觉更像是一个过时的休闲中心,而不是一个放松的休憩之所。我们去的时候,正好碰上儿童游泳课,完全破坏了我们所有的宁静和放松。所谓的“休息室”又小又冷,一点也不吸引人——根本算不上一个放松的地方。
蒸汽房和桑拿房也同样令人失望:狭窄、破旧,而且远没有达到你对这个价格的期望。泳池周围的座位很脏,整体环境感觉被忽视了。
服务很差——唯一有效的时刻是工作人员在房间里大声喊着疗程的名称,这让人感觉很混乱,与本应平静的环境格格不入。
我们周围的每个人都一脸困惑和失望——显然我们都被品牌宣传和网上的照片误导了。酒吧区是唯一符合预期的区域,但这并不是你预订水疗日的理由。
说实话,省点钱吧。这家店连最基本的水疗体验都做不到。我觉得去巴特林斯待一天应该不会太失望。