点评:We have had the most horrifying experience in this expensive and so called 'heritage' hotel. Right in the beginning during check in, the entire booking money was taken, which I have not seen in any other hotel. The receptionist was very rude and spoke in a peremptory manner. We did not feel welcomed there. The flower gardens are beautiful, but heaven turns into hell when most of the day and early in the morning, there is no water in the taps. Calling the manager at 3.30 am is not something we enjoy. Water is given for barely 30 minutes to an hour. We had come here to relax, and not panic about water. There is no intercom, no wifi. Bathroom floors are slippery drainage very poor. Food is below average, expensive and there are hardly any options. The invisible palace owners give the most opaque orders to their employees which do not tally with the legality and transparency of other well known hotels.
翻译:我们在这家昂贵的、所谓的“遗产”酒店经历了最可怕的经历。刚开始办理入住手续时,酒店就扣走了全部预订款,我在其他酒店从未见过这种情况。接待员非常粗鲁,说话专横。我们在那里感觉不受欢迎。花园很漂亮,但是当一天中的大部分时间以及清晨,水龙头里都没有水时,天堂就变成了地狱。凌晨 3:30 打电话给经理不是我们喜欢做的事。水供应时间仅为 30 分钟到一个小时。我们来这里是为了放松,而不是为水而惊慌失措。没有对讲机,没有无线网络。浴室地板很滑,排水很差。食物低于平均水平,价格昂贵,几乎没有任何选择。隐形宫殿的主人给员工下达最不透明的命令,这与其他知名酒店的合法性和透明度不符。