点评:Extremely Disappointing Experience – Do Not Recommend
From the moment we arrived, the service at Colloca Vineyard Lake Effect Estate was shockingly poor. Ordering drinks and food was a chore, our meals took over an hour to arrive, and when they finally did, the orders were incorrect. Accuracy and timeliness clearly aren’t a priority here.
As for the food and wine? Completely underwhelming. The food was overpriced and of substandard quality. The wine, which they boast as “award-winning,” was anything but — flat, unpleasant, and reminiscent of tank car sulfates. A far cry from what they claim.
To make matters worse, one member of our group, who is diabetic, discreetly pulled out some crackers to help stabilize her blood sugar after waiting 40+ minutes. She was immediately and rudely approached by a staff member named Mindy, who told her to stop eating or leave the premises. Completely unacceptable and insensitive.
How this place stays in business is beyond me. Between the sky-high prices, bad food, unpleasant wine, and shockingly rude service, we will never return.
翻译:极其令人失望的体验——不推荐
从我们抵达的那一刻起,科洛卡葡萄园湖景庄园(Colloca Vineyard Lake Effect Estate)的服务就差得令人咋舌。点饮料和食物简直是件苦差事,我们的餐点等了一个多小时才送来,而且等到终于送来时,订单还是错的。准确和及时显然不是这里的首要任务。
至于食物和葡萄酒?完全令人失望。食物价格过高,质量低劣。他们自诩为“屡获殊荣”的葡萄酒,却完全不是——平淡无味,令人不快,让人想起油罐车里的硫酸盐。与他们宣传的完全不一样。
更糟糕的是,我们团队中一位糖尿病患者,在等了40多分钟后,偷偷摸摸地拿出一些饼干来稳定血糖。一位名叫明迪(Mindy)的工作人员立即粗鲁地对她说道,让她停止进食,否则就离开这里。这完全令人无法接受,而且毫无人情味。
我无法理解这家店是怎么维持下去的。价格贵得吓人,菜品难吃,酒也难喝,服务也粗鲁得令人震惊,我们再也不会来了。