点评:I was really disappointed with my experience at the gift shop near the water park at Kalahari Resort. While they have a great selection of swimsuits for women and plenty of shoe options for men and children, the women’s water shoe selection is seriously lacking. It makes no sense to have such a gap in inventory, especially at a water park where water shoes are essential.
On top of that, the customer service was terrible. When I purchased a pair of shoes, I asked for a bag, and the cashier flat-out lied to my face, claiming they didn’t have any. I had just seen her give a bag to the person in front of me, so I questioned it, and she doubled down on the lie. Then, another cashier joined in to back her up. To see if I was overreacting, I waited to see if they gave out more bags after I left, and sure enough, they did.
I have no idea what the issue was, but the way I was treated was completely unacceptable. If you're visiting, be prepared for inconsistent service and limited options if you're a woman looking for water shoes. Very disappointing!
翻译:我对在卡拉哈里度假村水上乐园附近的礼品店的体验感到非常失望。虽然他们有很多女士泳衣和男士及儿童鞋款,但女士水鞋的选择却严重不足。库存缺口如此之大是没有道理的,尤其是在水上乐园,水鞋是必不可少的。
除此之外,客户服务也很糟糕。当我购买一双鞋时,我要了一个袋子,收银员当着我的面撒谎,声称他们没有。我刚看到她给了我前面的人一个袋子,所以我质疑了她,她又撒谎了。然后,另一个收银员加入进来支持她。为了看看我是否反应过度,我等着看我离开后他们是否给了更多的袋子,果然,他们给了。
我不知道问题出在哪里,但我受到的待遇完全不可接受。如果您是来这里旅游的女士,请做好心理准备,因为这里的服务不稳定,而且选择有限,如果您正在寻找水鞋的话。非常令人失望!