点评:Skip it. Useless directions, dismal value for money, truly callous customer service.
Our real issue was that one young guest in our group had her father go on life-support a couple weeks before the event. The company claimed they couldn't adjust the numbers because they'd "already ordered the clay pigeons." They're a clay pigeon shooting business. Surely they could use the extra clay pigeons with a future customer? Especially in such tragic and unusual circumstances. A decent business knows when to step in and do the right thing.
When we offered proof that the man then passed away days before the event, they suggested some sort of crowd-funding campaign to arrange a refund. It felt callous, amateur and disingenuous.
We ended up paying them £600+ (over 200 extra) for a truly underwhelming experience. They didn't even let the guests use those aforementioned extra clay pigeons in their shooting session.
Just, honestly, go somewhere else.
翻译:跳过它。毫无用处的指示,糟糕的性价比,真正冷酷无情的客户服务。
我们真正的问题是,我们团队中的一位年轻客人的父亲在活动开始前几周开始使用生命支持系统。该公司声称他们无法调整人数,因为他们“已经订购了飞碟”。他们是一家飞碟射击公司。他们当然可以将多余的飞碟用于未来的客户吗?特别是在如此悲惨和不寻常的情况下。一家体面的企业知道何时介入并做正确的事情。
当我们提供证据证明该男子在活动开始前几天去世时,他们建议进行某种众筹活动来安排退款。这让人感觉冷酷、业余和虚伪。
我们最终向他们支付了 600 多英镑(额外超过 200 英镑),但体验却令人失望。他们甚至不允许客人在射击过程中使用上述多余的飞碟。
老实说,去别的地方吧。