点评:This is a very poor trip, and someone (else) is going to get seriously hurt here (a previous review noted 4 broken ribs). On arrival, myself and my two girls (9 & 12) were shown to the first cenote (which was underground), and told to jump in through a hole 4 metres above the water. No briefing, no explanation, and no mandatory life jackets (we had to ask for them, even for the kids).
What they didn't tell us was that there were scuba divers in the cenote swimming below, and we could easily have landed on top of them. We managed to find the stairs, which were a rotting wooden platform help together with rusty nails. There was literally no light and you couldn't see where you were swimming. Staff just left us to it, and their was no first aid or lifeguard in stand by. Truly awful.
The second cenote was a little better, but again, and the structures were poorly constructed, and two guests on opposite zip lines were close to colliding in mid air as staff couldn't coordinate properly. The staff were unhelpful and disinterested at best. We hve done some great tips in Quntana Roo, and this is the only one we have had cause to complain about. Save your money, go on a better trip.
翻译:这是一次非常糟糕的旅行,肯定会有人(其他人)在这里受重伤(之前的评论提到我断了4根肋骨)。抵达后,我和我的两个女儿(9岁和12岁)被带到了第一个天然井(位于地下),并被告知要从水面上方4米处的一个洞跳下去。没有简报,没有解释,也没有强制穿救生衣(我们得自己开口要,即使是孩子们也一样)。
他们没有告诉我们的是,下面的天然井里有潜水员在游泳,我们很容易就掉到他们身上。我们好不容易才找到楼梯,那是一个腐烂的木头平台,上面还有生锈的钉子。那里完全没有灯,根本看不清自己在哪儿游泳。工作人员就这么放任我们自己,没有急救人员或救生员待命。真是糟糕透了。
第二个天然井稍微好一点,但同样,结构简陋,两位游客在滑索的对面,差点在半空中相撞,因为工作人员无法妥善协调。工作人员既不乐于助人,也漠不关心。我们在昆塔纳罗奥州做过一些很棒的建议,但只有这一次我们觉得不好。省点钱,来一次更好的旅行吧。