点评:Started attending the club for bingo and social enhancement. One evening i attended and went to look for a table my friend, who is disabled, missing a limb and sits in a wheelchair. The hostess shouted across the room, "you can sit there". even though there was no acess or restrictions applied to anyone. This was not handled disgreetly or in a dignified way. Complaints were made about access to the disabled toilet that the door and space are difficult to mange. This was all reported and complained about in writing to the committee with no action taken due to the letters being anonymous. We didnt put names due to our membership been threatened and reaponse from the hostess as we have witnessed a backlash before to others who have complained. The club breaches the human rigts act and equlity act therefore it is not inclusive. Since then my friend has not returned and neither have I. Some of the staff are rude, especially the club managers daughter who thinks and knows she is untouchable, and have attitudes that can be intimidating.
翻译:开始参加俱乐部是为了玩宾果游戏和提高社交能力。一天晚上,我参加了俱乐部,去为我的朋友找一张桌子,我的朋友是残疾人,缺少一条腿,坐在轮椅上。女主人在房间对面喊道:“你可以坐在那里”。尽管没有人可以进入或受到限制。这件事没有得到不礼貌或有尊严的处理。有人抱怨残疾人厕所的门和空间难以管理。所有这些都以书面形式向委员会报告和投诉,但由于信件是匿名的,委员会没有采取任何行动。我们没有留下姓名,因为我们的会员身份受到了威胁,女主人也没有回应,因为我们之前目睹了其他投诉者的强烈反应。俱乐部违反了《人权法》和《平等法》,因此它并不包容。从那时起,我的朋友就再也没有回来,我也没有。一些工作人员很粗鲁,尤其是俱乐部经理的女儿,她认为自己是不可触碰的,态度令人生畏。