点评:I would give this 0 stars if I could.
the pool was filthy the water was murky and there was a dead fish in it and a crawdad that bit me family member THAT WAS IN THE POOL. the food prices are INSANE 15 dollars for a burger with no sides the sauces in an extremely small container are a dollar each a side of fries is 5 dollars!!
the customer service is the absolute worst especially emma the general manager I'm guessing all the other employees have such bad customer service is because of her. my family member was walking on the planked area with chairs and tables on the right side of the pool and a plank sank threw he wasn't even actually complaining he just mentioned it to me and my other family members and emma came up and said "he was being ridiculous" in a very rude tone when he wasnt even talking to her my family member made sure to tell her she was being unnecessarily rude which she had a rude reaction to and even said "it's past your time here you need to leave" we reserved a spot for a little girls birthday party and we were just throwing away the last of our trash and were only 10-15 minutes behind schedule. also everytime we went and bought their overpriced food they seemed very annoyed and even would say "again?" everyone was very rude there was one older lady with colored hair that was nice but that's it. veyo pools is very disappointing and should be ashamed to call themselves a "resort" and Emma should be fired for her horrible behavior towards her polite PAYING customers
翻译:如果可以的话,我会给这家酒店 0 星。
游泳池很脏,水很浑浊,里面有一条死鱼,还有一条小龙虾咬了我家人,它当时就在游泳池里。食物价格太疯狂了,一个汉堡要 15 美元,没有配菜,装在一个非常小的容器里的酱料每个要 1 美元,一份薯条要 5 美元!!
客户服务绝对是最差的,尤其是总经理艾玛,我猜其他员工的客户服务这么差都是因为她。我的家人在游泳池右侧放着桌椅的木板区域行走,一块木板掉下去了,他实际上并没有抱怨,只是向我和其他家人提到了这件事,然后艾玛走过来,用非常粗鲁的语气说“他太荒谬了”,而他甚至没有跟她说话,我的家人一定要告诉她,她太粗鲁了,她对此做出了粗鲁的反应,甚至说“你在这里的时间已经过了,你需要离开”我们为一个小女孩的生日聚会预留了一个位置,我们刚刚扔掉了最后的垃圾,只比计划晚了 10-15 分钟。此外,每次我们去买他们高价的食物时,他们似乎都很生气,甚至会说“又来了?”每个人都很粗鲁,有一位染过头发的老太太很友善,但仅此而已。veyo 游泳池非常令人失望,应该羞于称自己为“度假村”,艾玛应该因她对礼貌的付费客户的恶劣行为而被解雇