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Hawai Waterpark Malang的点评
点评：We have been coming to Hawaii for years as the kids enjoy the cool slides and the tsunami pool! However as a tip for the park management I would say:
1) train your staff in costumer service especially at the entrance.
2) try to train your employees at the shop so they can be positive ambassadors for your waterpark.
3) don’t charge for EVERYTHING. The things you ask money for is absolutely ridiculous. I understand Corona has been tough but this is a different kind of making up for losses… in my opinion it actually will cost you money rather than make you more money in the long run.
4) the ‘new’ Hawaii does not have chairs to sit anymore (weird) and only a limited number of gazebos. So people who have spent a lot of money already are forced to either sit on the ground or rent an overpriced gazebo.
1) train your staff in costumer service especially at the entrance.
2) try to train your employees at the shop so they can be positive ambassadors for your waterpark.
3) don’t charge for EVERYTHING. The things you ask money for is absolutely ridiculous. I understand Corona has been tough but this is a different kind of making up for losses… in my opinion it actually will cost you money rather than make you more money in the long run.
4) the ‘new’ Hawaii does not have chairs to sit anymore (weird) and only a limited number of gazebos. So people who have spent a lot of money already are forced to either sit on the ground or rent an overpriced gazebo.
翻译：我们已经来夏威夷很多年了，孩子们喜欢凉爽的滑梯和海啸池！然而，作为公园管理的一个提示，我想说：
1）对员工进行客户服务培训，尤其是入口处的员工。
2) 尝试在商店中培训您的员工，以便他们成为您水上乐园的积极大使。
3）不要对所有事情收费。你要钱买的东西绝对是荒谬的。我知道新冠疫情很艰难，但这是一种不同的弥补损失的方式……在我看来，从长远来看，它实际上会花费你的钱，而不是让你赚更多的钱。
4）“新”夏威夷不再有可以坐的椅子（奇怪），只有数量有限的凉亭。因此，已经花了很多钱的人们被迫要么坐在地上，要么租一个价格过高的凉亭。
1）对员工进行客户服务培训，尤其是入口处的员工。
2) 尝试在商店中培训您的员工，以便他们成为您水上乐园的积极大使。
3）不要对所有事情收费。你要钱买的东西绝对是荒谬的。我知道新冠疫情很艰难，但这是一种不同的弥补损失的方式……在我看来，从长远来看，它实际上会花费你的钱，而不是让你赚更多的钱。
4）“新”夏威夷不再有可以坐的椅子（奇怪），只有数量有限的凉亭。因此，已经花了很多钱的人们被迫要么坐在地上，要么租一个价格过高的凉亭。
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