点评:Recently had a birthday party here for my daughter and I have to say it's absolutely terrible! Staff haven't a clue, the entrance and exit gates to and from the soft play area are a ridiculous idea! Can't get through them without a staff member. My sister was having a medical emergency and my partner couldn't get through the gate to help, she had to scream to get a member of staffs attention. A mixture of under staffed and unqualified. The party area has thrones and we asked for my daughter to have one and the worker replied with "I gave you the big room because there's more people". I was pouring drinks for the kids and the lid of the jug popped off and absolutely drenched 2 kids and their food to which we pointed out and they didn't replace the food. Usually I don't leave reviews but if anyone sees this and takes heed of it I'll be satisfied. An idea would be to either add a high button that released the gate for people to get in and out or give the adults the code so they don't have to scream for a workers attention.
翻译:最近我女儿在这里办了个生日派对,不得不说,简直糟透了!工作人员一点儿头绪都没有,软体游乐区的出入口大门简直荒唐!没有工作人员根本进不去。我妹妹当时身体不好,我伴侣没法通过大门帮忙,只能大喊大叫才能引起工作人员的注意。人手不足,而且服务不合格。派对区有宝座,我们想让我女儿坐一个,工作人员却说:“我给你大房间是因为人多。”我当时正在给孩子们倒饮料,突然壶盖弹开,把两个孩子和他们的食物都淋湿了,我们指出了这一点,但他们没有给我们换食物。我通常不留评论,但如果有人看到这个并注意到这一点,我就满意了。一个想法是,要么加一个高高的按钮,方便人们进出大门,要么把密码告诉大人,这样他们就不用大喊大叫来引起工作人员的注意了。