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Sam T
Late! No-Shows! Unreliable! I live in NYC and unfortunately take it often. Avoid at all costs!
Newark Liberty Airport Express的点评
点评：I live in NYC and have to take this bus back and forth for work multiple times a month.
The bus is always late. ALWAYS LATE. Even worse, many times the bus won’t even show up at all!
The drivers are extremely rude, don’t help with baggage, and when I ask why their bus is late or doesn’t show up, the only answer I will receive is “I don’t know”. They will keep the doors closed while they’re on break (while they’re already late) regardless if it’s 20 degrees or 90 degrees outside. Why can’t passengers wait on the bus too???
Finally, the help phone number offered on the website is of no help or use either. The operators/dispatchers give no assistance and your complaints will fall on deaf ears. I’m not the type to write reviews online but it’s been so frustrating this seems to be the only place to vent and warn other people.
Bottom line, this service sucks. Avoid it at all costs if you can. It’s unreliable and a horrible passenger experience.
The bus is always late. ALWAYS LATE. Even worse, many times the bus won’t even show up at all!
The drivers are extremely rude, don’t help with baggage, and when I ask why their bus is late or doesn’t show up, the only answer I will receive is “I don’t know”. They will keep the doors closed while they’re on break (while they’re already late) regardless if it’s 20 degrees or 90 degrees outside. Why can’t passengers wait on the bus too???
Finally, the help phone number offered on the website is of no help or use either. The operators/dispatchers give no assistance and your complaints will fall on deaf ears. I’m not the type to write reviews online but it’s been so frustrating this seems to be the only place to vent and warn other people.
Bottom line, this service sucks. Avoid it at all costs if you can. It’s unreliable and a horrible passenger experience.
翻译：我住在纽约，每个月都要多次乘坐这辆巴士上下班。
巴士总是迟到。总是迟到。更糟糕的是，很多时候巴士根本不来！
司机非常粗鲁，不帮忙拿行李，当我问他们为什么迟到或不来时，我唯一得到的回答是“我不知道”。无论外面是 20 度还是 90 度，他们都会关上车门（虽然他们已经迟到了）。为什么乘客不能在车上等车？？？
最后，网站上提供的帮助电话号码既没有帮助也没有用。操作员/调度员不提供任何帮助，你的投诉也会被置若罔闻。我不是那种在网上写评论的人，但这似乎是唯一可以发泄和警告别人的地方，真是太令人沮丧了。
归根结底，这项服务太糟糕了。如果可以的话，请尽量避免乘坐这种飞机。这种飞机不可靠，乘客体验也很糟糕。
巴士总是迟到。总是迟到。更糟糕的是，很多时候巴士根本不来！
司机非常粗鲁，不帮忙拿行李，当我问他们为什么迟到或不来时，我唯一得到的回答是“我不知道”。无论外面是 20 度还是 90 度，他们都会关上车门（虽然他们已经迟到了）。为什么乘客不能在车上等车？？？
最后，网站上提供的帮助电话号码既没有帮助也没有用。操作员/调度员不提供任何帮助，你的投诉也会被置若罔闻。我不是那种在网上写评论的人，但这似乎是唯一可以发泄和警告别人的地方，真是太令人沮丧了。
归根结底，这项服务太糟糕了。如果可以的话，请尽量避免乘坐这种飞机。这种飞机不可靠，乘客体验也很糟糕。
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