Traumatizing experience. Hope it never happen to someone else
The Spa at Mandarin Oriental Marrakech的点评
点评:I rarely write a review for any establishment but i feel i have to write this review as this really traumatized me.
Before our hammam treatment, we were brought to our changing room to change to a bathing robe and disposable underwear. When i took out the disposable underwear that is cream color from the box, i smelt something weird but i did not think much and wore the underwear.
The weird smell lingers and i only realize that i am wearing a USED underwear when i saw my sister took her disposable underwear and it’s black. So basically, after confirming with the staff i wore someone’s used underwear and it has a fishy and punjent smell!!! I am so grossed out. Never in my life i wore a stranger’s used underwear. That is so unhygienic in so many level. Im scared for an infection or STD.
The staff apologized and gave spa products as an apology but i still cannot get over this traumatizing experience.
I cant believe this happened to a luxury spa hotel. I have been to so many and this never happened to me before.
I am writing this review so that the spa will be more careful next time.
翻译:我很少写评论,但这次的经历实在太糟糕了,我必须写。
在做土耳其浴之前,我们被带到更衣室换浴袍和一次性内裤。我从盒子里拿出米色的一次性内裤时,闻到一股怪味,但我没太在意,就穿上了。
怪味一直挥之不去,直到我看到姐姐拿出她的黑色一次性内裤,我才意识到自己穿的是别人穿过的内裤。跟工作人员确认后,我承认自己穿的是别人穿过的内裤,而且还有股鱼腥味和刺鼻的气味!我感觉恶心极了。我这辈子都没穿过陌生人穿过的内裤,这简直太不卫生了。我害怕会感染疾病。
工作人员道了歉,并送了我一些水疗产品作为补偿,但我仍然无法释怀这次可怕的经历。
我简直不敢相信这种事竟然会发生在一家豪华水疗酒店。我去过很多家水疗中心,以前从未遇到过这种情况。
我写这篇评论是希望这家水疗中心下次能更加谨慎。