点评:So as usual they have only the single gate for entrance. There’s already a HUGE line. But there’s no WiFi and the app fails to work here. Another complaint - they actually open the other gate only for the visiting team’s fans. Worst organized professional sporting org and stadium I’ve ever been to. 25 minutes after they open the gate and the line is still longer than I can see from here. Game is supposed to start 45 minutes after opening the gate and they may not even have everyone in the stadium yet.
Another complaint: repeated times now that my season pass discount on food doesn’t work because their systems are wonky. 30 minutes since I paid. After questioning the lady at the restaurant she went to the back and “asked” and suddenly it came out and she tried to tell me they called my name earlier. I’m like no they didn’t I’ve been standing right here the entire time. Food was warm at best. Overpriced for what you get. We want to support the Colorado rapids but going to this facility is beyond frustrating. This is a very disappointing way to be introduced to purchasing season tickets.
翻译:和往常一样,他们只设了一个入口。现在那里已经排起了超长的队伍。但这里没有WiFi,应用程序也用不了。还有一个问题——他们实际上只为客队球迷开放另一个入口。这是我见过组织最糟糕的职业体育机构和体育场了。入口开放25分钟后,队伍的长度依然长到我从这里都看不到尽头。比赛本应在入场口开放45分钟后开始,此刻可能还没所有观众都进入体育场呢。
另一个抱怨是:我的季票持有者食品折扣一直无法使用,因为他们的系统总是出故障。我付款都已经30分钟了。向餐厅工作人员询问后,她去后面“询问”了一番,结果折扣突然就能用了。她还试图狡辩说之前已经叫过我的名字。可我明明一直就站在这儿啊,根本没人叫我。食物顶多只能算温热而已。就所提供的食物而言,价格实在偏高。我们想支持科罗拉多急流队,但光顾这家场馆的经历实在令人沮丧至极。以这种方式来体验购买季票的流程,实在太让人失望了。