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🚨 WARNING – AVOID AUTO ONE / SURPRICE NAPOLI CAR HIRE 🚨
AutoNoleggioOne的点评
点评：🚨 WARNING – AVOID AUTO ONE / SURPRICE NAPOLI CAR HIRE 🚨
No pick up from airport – We waited in the heat, walked 10 minutes with luggage. Agent said “you should have taken taxi.” Their shuttle does not stop at the airport. On return they dropped us in the middle of the road, told us to walk like animals! LIKE ANIMALS!
Credit card scam – When we arrived, they refused to accept our credit card, claiming it must be “embossed” with full name (no initials). We have used this same card worldwide for rentals, including in Rome and Bari, without any issue. Here, however, the agent was already prepared – he had the terms printed, with the line highlighted, as if reading from a script. It was clear this was not an accident but a regular trick. The result: every customer in line was told the same thing and forced to pay an extra €300. THIS IS NOT A POLICY, IT IS A SCAM DESIGNED TO TAKE MORE MONEY FROM YOU.
Dangerous car – flat tire – First car given had a flat tire. Luckily we spotted it immediately. If you drive off, they will charge you €600! ANOTHER TRAP.
Second car – terrible condition – Covered in scratches, passenger door did not open from outside, filthy inside with old tissues. Clearly they do not care about safety or cleanliness. DISGUSTING AND UNSAFE.
Time scam – They wrote return time 11am, even though we paid until 19:00. If we didn’t check, they would have charged late fees. ALWAYS DOUBLE-CHECK THEIR DOCUMENTS!
Fuel scam – They claimed tank was full, but it was not. Tried to charge us €25 extra. When we refused, agent became aggressive, shouting and calling me insulting names (“cazzo”). TOTAL FRAUD AND ABUSE.
Drop off – same mistreatment – Shuttle again dumped us in the road, not at airport. TOTALLY UNPROFESSIONAL.
⚠️ THIS COMPANY IS A SCAM OPERATION – RUDE, DISHONEST, UNSAFE. WE TRAVEL AND HIRE CARS WORLDWIDE AND HAVE NEVER EXPERIENCED SUCH FRAUD. DO NOT BOOK WITH THEM UNLESS YOU WANT TO BE CHEATED
No pick up from airport – We waited in the heat, walked 10 minutes with luggage. Agent said “you should have taken taxi.” Their shuttle does not stop at the airport. On return they dropped us in the middle of the road, told us to walk like animals! LIKE ANIMALS!
Credit card scam – When we arrived, they refused to accept our credit card, claiming it must be “embossed” with full name (no initials). We have used this same card worldwide for rentals, including in Rome and Bari, without any issue. Here, however, the agent was already prepared – he had the terms printed, with the line highlighted, as if reading from a script. It was clear this was not an accident but a regular trick. The result: every customer in line was told the same thing and forced to pay an extra €300. THIS IS NOT A POLICY, IT IS A SCAM DESIGNED TO TAKE MORE MONEY FROM YOU.
Dangerous car – flat tire – First car given had a flat tire. Luckily we spotted it immediately. If you drive off, they will charge you €600! ANOTHER TRAP.
Second car – terrible condition – Covered in scratches, passenger door did not open from outside, filthy inside with old tissues. Clearly they do not care about safety or cleanliness. DISGUSTING AND UNSAFE.
Time scam – They wrote return time 11am, even though we paid until 19:00. If we didn’t check, they would have charged late fees. ALWAYS DOUBLE-CHECK THEIR DOCUMENTS!
Fuel scam – They claimed tank was full, but it was not. Tried to charge us €25 extra. When we refused, agent became aggressive, shouting and calling me insulting names (“cazzo”). TOTAL FRAUD AND ABUSE.
Drop off – same mistreatment – Shuttle again dumped us in the road, not at airport. TOTALLY UNPROFESSIONAL.
⚠️ THIS COMPANY IS A SCAM OPERATION – RUDE, DISHONEST, UNSAFE. WE TRAVEL AND HIRE CARS WORLDWIDE AND HAVE NEVER EXPERIENCED SUCH FRAUD. DO NOT BOOK WITH THEM UNLESS YOU WANT TO BE CHEATED
翻译：🚨 警告 – 避免选择 Auto One / 那不勒斯租车公司 🚨
机场不接机 – 我们顶着酷暑等了很久，还拖着行李走了10分钟。代理人说：“你应该打车。” 他们的班车不停靠机场。回来时，他们把我们扔在路中间，还让我们像动物一样走路！像动物一样！
信用卡诈骗 – 我们到达时，他们拒绝接受我们的信用卡，声称必须用全名“凸印”（不能是首字母）。我们之前在世界各地租车都用这张卡，包括在罗马和巴里，都没出过任何问题。然而，这次代理人早有准备——他把条款都打印出来，还把那一行字标出来，就像照着稿子念一样。很明显，这不是意外，而是惯用的伎俩。结果：排队的每个顾客都被说了同样的话，还被迫多付了300欧元。这根本就不是保险，而是一个骗局，目的就是骗你更多钱。
危险车辆——爆胎——第一辆车爆胎了。幸好我们一眼就发现了。如果你开走，他们会罚款600欧元！又一个陷阱。
第二辆车——车况糟糕——满是划痕，副驾驶门从外面打不开，车内脏乱不堪，到处都是旧纸巾。显然他们根本不关心安全或清洁。令人作呕，不安全。
时间骗局——他们写还车时间是上午11点，尽管我们付了19点的钱。如果我们不核实，他们会收取滞纳金。一定要仔细检查他们的文件！
燃油骗局——他们声称油箱是满的，但实际上没有。他们试图多收我们25欧元。我们拒绝后，代理人变得咄咄逼人，对我大喊大叫，还用侮辱性的名字骂我（“cazzo”）。彻头彻尾的欺诈和虐待。
送机——同样的虐待——班车又把我们扔在路边，而不是机场。完全不专业。
⚠️ 这家公司是骗子公司——粗鲁、不诚实、不安全。我们在全球范围内旅行和租车，从未经历过此类欺诈。除非你想被骗，否则不要通过他们预订。
机场不接机 – 我们顶着酷暑等了很久，还拖着行李走了10分钟。代理人说：“你应该打车。” 他们的班车不停靠机场。回来时，他们把我们扔在路中间，还让我们像动物一样走路！像动物一样！
信用卡诈骗 – 我们到达时，他们拒绝接受我们的信用卡，声称必须用全名“凸印”（不能是首字母）。我们之前在世界各地租车都用这张卡，包括在罗马和巴里，都没出过任何问题。然而，这次代理人早有准备——他把条款都打印出来，还把那一行字标出来，就像照着稿子念一样。很明显，这不是意外，而是惯用的伎俩。结果：排队的每个顾客都被说了同样的话，还被迫多付了300欧元。这根本就不是保险，而是一个骗局，目的就是骗你更多钱。
危险车辆——爆胎——第一辆车爆胎了。幸好我们一眼就发现了。如果你开走，他们会罚款600欧元！又一个陷阱。
第二辆车——车况糟糕——满是划痕，副驾驶门从外面打不开，车内脏乱不堪，到处都是旧纸巾。显然他们根本不关心安全或清洁。令人作呕，不安全。
时间骗局——他们写还车时间是上午11点，尽管我们付了19点的钱。如果我们不核实，他们会收取滞纳金。一定要仔细检查他们的文件！
燃油骗局——他们声称油箱是满的，但实际上没有。他们试图多收我们25欧元。我们拒绝后，代理人变得咄咄逼人，对我大喊大叫，还用侮辱性的名字骂我（“cazzo”）。彻头彻尾的欺诈和虐待。
送机——同样的虐待——班车又把我们扔在路边，而不是机场。完全不专业。
⚠️ 这家公司是骗子公司——粗鲁、不诚实、不安全。我们在全球范围内旅行和租车，从未经历过此类欺诈。除非你想被骗，否则不要通过他们预订。
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