点评:Kalea Spa was excellent. We were very impressed with their service which went above and beyond as will be explained below.
The booking process was easy thru WhatsApp, and they are flexible to accommodate our timing. We were picked up at the ship terminal which made it easy. The venue was tranquil and relaxing. We had the 2 hour body massage, foot reflexology and hair scalp treatments. The masseuse applied the right amount of pressure and was very good. They also have complimentary wifi for guests which was great.
We booked the return ferry to Singapore on Horizon which was in a separate terminal further away (which we did not realise at that time) and were going to miss the departure time. We met the owner Fiona, who was so very kind to drive us to the main terminal where we booked another return ferry and made it back just in time to pickup kids after school activities. Fiona also called Horizon on our behalf and rescheduled the return trip so that we could use that ticket in the future and would not be wasted. She was absolutely fabulous, and I could not speak more highly of her in taking care of us.
I highly recommend this place.
翻译:Kalea Spa 非常棒。我们对他们的服务印象深刻,他们的服务超出了我们的预期,下面会解释这一点。
通过 WhatsApp 预订过程很简单,而且他们可以灵活地安排我们的时间。他们在船码头接我们,这让一切变得简单。这个地方安静而放松。我们做了 2 小时的身体按摩、足部反射疗法和头发头皮护理。按摩师的按压力度恰到好处,手艺很好。他们还为客人提供免费 wifi,这很棒。
我们在 Horizon 预订了回新加坡的渡轮,它位于更远的另一个航站楼(我们当时没有意识到这一点),我们快要错过出发时间了。我们遇到了老板 Fiona,她非常友好地开车送我们到主航站楼,在那里我们预订了另一艘回程渡轮,刚好赶上接孩子参加课后活动。Fiona 还代表我们给 Horizon 打电话,重新安排了回程,这样我们以后就可以使用那张票,不会浪费。她真是太棒了,我对她对我们的照顾赞不绝口。
我强烈推荐这个地方。