点评:Arrived at the spa just after 6pm and entered to what could only be described as a scene from a low budget version of Benidorm. There were 8 adults in the hydrotherapy pool who I can only assume were the parents of the 20 so children, that were running around the spa jumping of walls and railings into the shallow pool and generally using the facilities as some sort of water park. The adults responsible for these children were highly intoxicated and were more concerned with their next bottle of wine than the fact their children could seriously hurt themselves. The children ranged in age from about 5 to 12 and were in the hydrotherapy pools the saunas, steam rooms etc. The situation was dangerous and the responsible adults didn’t care about their children or the other guests at the spa.
The management team was no where to be seen and neglected their young staff who were left to deal with drunk and rowdy adults who refused to stop drinking and get out of spa. Champneys should contact Wetherspoons to take advice on their security staff as there is better behaviour from revellers on a night out in town.
So if you’d like to find yourself in the chaos of a drunken noisy kids pool party knock yourself out, otherwise I’d rethink your spa break as this new ‘family swim’ time is apparently to continue until the new year and beyond. Cancel and book somewhere else!
翻译:晚上六点刚过就到了水疗中心,一进门就看到一片景象,简直就像是低成本版的《贝尼多姆》。水疗池里有八位成年人,我猜他们应该是那二十来个孩子的家长。孩子们在水疗中心里到处乱跑,从墙壁和栏杆上跳进浅水池,把这里当成了水上乐园。负责照看孩子的成年人都喝得酩酊大醉,他们更关心的是下一瓶酒,而不是孩子们可能会受伤。孩子们年龄在五岁到十二岁之间,他们泡在水疗池、桑拿房、蒸汽房等等地方。情况非常危险,而这些负责照看孩子的成年人却对自己的孩子和其他客人漠不关心。
管理人员不见踪影,也疏于照顾他们的年轻员工,这些员工只能独自应对那些醉醺醺、吵闹不休的成年人,这些人拒绝停止饮酒,也拒绝离开水疗中心。Champneys应该向Wetherspoons请教一下安保人员的问题,因为即使在城里,夜生活爱好者的行为也比他们好得多。所以,如果你想体验一下醉醺醺的吵闹儿童泳池派对的混乱场面,那就尽情享受吧;否则,我建议你重新考虑一下你的水疗假期,因为这种新的“家庭游泳”时段显然会持续到新年甚至更久。取消预订,另寻他处吧!