点评:As someone who has been visiting Es Cana for 20 years plus, it was lovely to see the old Apache bar had been totally refurbished and looked very stylish. We booked a table in advance as there are 10 of us. On arrival no table was ready, after a while we were accommodated on the outside terrace which was great. There were 2 waitresses on duty, an older woman and a young girl. The older one approached our table and literally threw a pile of menus on the table. She was very surly and did not greet us in any way, not even a smile. Her English was not great as is our Spanish! We ordered our starters and then our mains by clearly pointing to each dish on the menu. Still no smile or acknowledgement. Next she appeared with our main meals and we told her we hadn't had our starters yet. She just stood there looking at us in bewilderment. The younger girl came over and tried to help. We were then asked if we would like lour starters after our mains, which we declined. Then our main meals came back out again in dribs and drabs. I personally had to wait at least 10 minutes for mine to arrive. So much for lovely evening dining with friends! Still not an acknowledgement or apology from the original waitress.
To end on a more positive note all diners said there meals were very good, mine not so unfortunately. The apologies were left to the young girl who was very apologetic and friendly.
翻译:作为一个已经在埃斯卡纳 (Es Cana) 住了 20 多年的人,看到这家古老的 Apache 酒吧经过彻底翻新,看起来非常时尚,真是太好了。我们一共 10 个人,所以提前预订了一张桌子。我们到达时,没有准备好桌子,过了一会儿,他们给我们安排了户外露台,这真是太好了。当时有两位女服务员在值班,一位老妇人和一位年轻女孩。年纪较大的那位走到我们桌前,直接把一堆菜单扔在桌子上。她态度很粗鲁,没有和我们打招呼,甚至连个微笑都没有。她的英语不太好,我们的西班牙语也不好!我们点了开胃菜,然后是主菜,清楚地指着菜单上的每道菜。仍然没有微笑或回应。接下来她端着我们的主菜来了,我们告诉她我们还没有开胃菜。她只是站在那里,困惑地看着我们。年轻的女孩走过来试图帮忙。然后她问我们是否想在主菜之后再来四道开胃菜,我们拒绝了。然后,我们的主菜又陆陆续续地端上来了。我个人至少等了10分钟才上菜。和朋友们共进的美好晚餐就这样结束了!最初的服务员仍然没有表示任何歉意或道歉。
最后说点积极的,所有食客都说他们的菜很好吃,可惜我的菜不太好。最后还是向那位年轻姑娘道了歉,她非常抱歉,也很友好。