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Sami L
Beautiful roses, but shockingly rude treatment from the owner
Brindabella Country Garden的点评
点评：As I parked the car, opened my driver door, and stepped one foot out with a smile on my face—excited to finally be at the very rose supplier I had bought from previously—a grumpy old man was very quick to meet me with an abrupt "we're CLOSED."
Even after explaining that we had driven 2.5 hours on the understanding they were open Sundays until 1pm (it was only 11.45am), he abruptly responded, "That’s Google, we can't control what Google says. We are online only except for tours," then proceeded to walk to the gated area and wait for us to leave before abruptly shutting the gate behind us.
For the record, business owners do have complete control over their Google profiles—claiming otherwise just highlights a glaring level of ignorance or laziness. Their website also urgently needs work to ensure people don't keep turning up in person hoping to catch a glimpse of their roses.
An absolutely atrocious and appalling way to treat visitors in the area for the flower festival. We happily went on to spend our hard-earned dollars at a neighbouring business instead!
I also noted other negative reviews about people turning up expecting it to be open and greeted by locked gates; in hindsight, I would have preferred that to the outright rudeness from the owner.
You've lost at least one loyal customer and I will not be continuing to recommend to friends again!
Even after explaining that we had driven 2.5 hours on the understanding they were open Sundays until 1pm (it was only 11.45am), he abruptly responded, "That’s Google, we can't control what Google says. We are online only except for tours," then proceeded to walk to the gated area and wait for us to leave before abruptly shutting the gate behind us.
For the record, business owners do have complete control over their Google profiles—claiming otherwise just highlights a glaring level of ignorance or laziness. Their website also urgently needs work to ensure people don't keep turning up in person hoping to catch a glimpse of their roses.
An absolutely atrocious and appalling way to treat visitors in the area for the flower festival. We happily went on to spend our hard-earned dollars at a neighbouring business instead!
I also noted other negative reviews about people turning up expecting it to be open and greeted by locked gates; in hindsight, I would have preferred that to the outright rudeness from the owner.
You've lost at least one loyal customer and I will not be continuing to recommend to friends again!
翻译：当我停好车、打开驾驶座车门，面带微笑地迈出一只脚——心里兴奋不已，因为我终于来到了之前一直采购玫瑰的供应商处——这时，一位脾气暴躁的老先生立刻迎了上来，冷冷地说道：“我们关门了。”
即便我解释说我们驱车2个半小时前来，而且事先了解到他们周日营业至下午1点（当时才11点45分），他还是断然回应道：“那是谷歌上写的，我们控制不了谷歌怎么说。除了参观活动外，我们只在网上营业。”“随后他走到带门的区域，等着我们离开后，立刻把门关上了。
郑重声明：商家完全能够掌控自己的谷歌资料页面——声称无法做到这一点只会暴露出其无知或懒惰的本质。此外，他们的网站也急需改进，这样才能避免人们源源不断地亲自上门，只为了看看那些玫瑰而已。”对于前来参加花卉节的游客来说，这种对待方式实在恶劣至极、令人发指。我们转而把辛辛苦苦赚来的钱花在了附近的另一家商家身上！
我还看到了其他负面评价，都是说游客们满心期待地前来，结果却只看到紧闭的大门；事后想来，那种情况倒比店主的粗鲁无礼要好得多。
你们至少失去了一位忠实的顾客，以后我也不会再向朋友们推荐这里了！
即便我解释说我们驱车2个半小时前来，而且事先了解到他们周日营业至下午1点（当时才11点45分），他还是断然回应道：“那是谷歌上写的，我们控制不了谷歌怎么说。除了参观活动外，我们只在网上营业。”“随后他走到带门的区域，等着我们离开后，立刻把门关上了。
郑重声明：商家完全能够掌控自己的谷歌资料页面——声称无法做到这一点只会暴露出其无知或懒惰的本质。此外，他们的网站也急需改进，这样才能避免人们源源不断地亲自上门，只为了看看那些玫瑰而已。”对于前来参加花卉节的游客来说，这种对待方式实在恶劣至极、令人发指。我们转而把辛辛苦苦赚来的钱花在了附近的另一家商家身上！
我还看到了其他负面评价，都是说游客们满心期待地前来，结果却只看到紧闭的大门；事后想来，那种情况倒比店主的粗鲁无礼要好得多。
你们至少失去了一位忠实的顾客，以后我也不会再向朋友们推荐这里了！
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