Good people, once in a lifetime experience
Galveston Island Horse & Pony Rides的点评
点评:I took my family of 6 (5 riding, 1 non rider) out for my daughters birthday. We were a slightly different reservation as my 8 year old son is autistic. We explained our situation to Pete (the owner I believe) and he was understanding and we were able to devise a plan that if my autistic son was not able to handle the beach ride, him and his dad would stay behind with the second handler and he would have shorter pony rides at the starting point while the rest of us rode. Fortunately, my son was able to safely stay on his horse and completed the beach ride. Pete allowed us to make the accommodations we needed for us to have him ride safely and kept us together for the experience and my daughters birthday. As the parents of a special needs child, it’s difficult to find companies that will exercise the compassion and understanding needed to listen to us and to make reasonable accommodations (which were minir and safe). My 7year old daughter had the “best day of her life” and it was made possible simply because this company cared enough to listen and accommodate our requests (that we’re safe for our son and horses). Even if my son wouldn’t of been able to complete the ride, the fact that the opportunity was given would have earned my business over and over. The ride itself was outstanding. It was very much like a beautiful scene out of a movie. The beach was beautiful. The staff was personable, professional and outstanding all around. They managed to get us out with FOUR kids and a special need and they managed it all in stride. The horses were friendly and this was the highlight of our trip. I’m sending my friends here for the experience and will go again every time we visit Galveston. Not only will you have the time of your life but this company has good people at the helm, they’ll take care of you and there isn’t a company on the island more deserving of your business.
翻译:我带着 6 口之家(5 人骑马,1 人不骑马)出去庆祝女儿的生日。我们预订的马匹略有不同,因为我 8 岁的儿子患有自闭症。我们向 Pete(我相信是马厩主人)解释了我们的情况,他很理解我们,于是我们制定了一个计划,如果我患有自闭症的儿子无法完成海滩骑行,他和他的父亲将留在第二个驯马师的后面,他在起点骑小马,而我们其他人则骑马。幸运的是,我的儿子能够安全地待在他的马上,完成了海滩骑行。Pete 允许我们做出必要的调整,让他安全骑行,并让我们一起度过这次体验和我女儿的生日。作为有特殊需要孩子的父母,很难找到愿意表现出同情和理解的公司,他们愿意倾听我们的意见,做出合理的调整(这些调整要小而安全)。我 7 岁的女儿度过了“一生中最美好的一天”,而这一切之所以成为可能,完全是因为这家公司非常关心我们,愿意倾听并满足我们的要求(确保我们的儿子和马匹的安全)。即使我的儿子无法完成这次骑行,但提供这个机会的事实也会让我一次又一次地光顾。骑行本身非常棒。它就像电影中的美丽场景。海滩很美。工作人员亲切、专业,各方面都很出色。他们设法让我们带着四个孩子和一个特殊需要的人出去,他们从容不迫。马匹很友好,这是我们旅行的亮点。我会让我的朋友们来这里体验,每次我们去加尔维斯顿都会再来。你不仅会度过一生中最美好的时光,而且这家公司有优秀的员工掌舵,他们会照顾你,岛上没有一家公司比它更值得你光顾。