点评:We rented jet skis on a Saturday afternoon. The staff were all friendly and the jet skis worked well, but... Unfortunately, our time was cut short by about 15 minutes because we were "pulled over" by the MD Department of Natural Resources. My son was given a life jacket that was not permitted for use with jet skis. As renters, we had no idea and depend on the individuals helping us to ensure our safety. No less than 3 staff saw him in that life jacket and sent us on our merry way to lake. After we were pulled over, they directed us to go back to your location and then we had to wait while they talked to staff members about the issue. The rental was costly and then to have lost time, due to staff incompetence, was unacceptable. Plus, it was apparently a safety issue as well as some entity had made the decision that the orange over the neck life jackets are unsafe for jet ski use. I reached out to the company, but no response, no apology, nothing. We will definitely rent from someone else next time!
翻译:我们周六下午租了水上摩托艇。工作人员都很友好,水上摩托艇也运行良好,但是……不幸的是,我们的时间被缩短了大约15分钟,因为我们被马里兰州自然资源部“拦停”了。我儿子拿到了一件不允许用于水上摩托艇的救生衣。作为租客,我们对此一无所知,只能依靠那些帮助我们的人来确保安全。至少有三名工作人员看到他穿着那件救生衣,就让我们高高兴兴地去了湖边。我们被拦停后,他们指示我们回到原地,然后我们不得不等待他们与工作人员讨论这个问题。租赁费用昂贵,而且由于工作人员的无能而浪费时间,这实在令人无法接受。此外,这显然是一个安全问题,因为某些机构认定橙色的颈部救生衣不适合用于水上摩托艇。我联系了这家公司,但没有回复,没有道歉,什么都没有。下次我们一定会从其他地方租!