点评:We stayed overnight. We arrived at 4:30pm only to be told the King size room I reserved was not available and I would have to settle for a Queen. That was number #1 issue. I got to the room it was nice. After enjoying dinner which was delicious came back to the room. Well tried to take a shower but we had no HOT water. I thought it was a joke. Well after running the water for 15 mins called the front desk who sent up the maintenance person. He was nice but told me because I’m on the end of the floor this is normal so let the water run a bit longer. Trust me I have stayed in many hotels and this was a first for me. After another 10 mins the water got hot. Trust me early the next morning I was disappointed with those 2 issues and at check out I explained my dissatisfaction and was told they hope I had fun? Disappointed with the stay. You gave my room away at check in time and no hot water. This would be my last trip there I will go elsewhere.
翻译:我们在这里住了一晚。我们下午 4:30 到达,却被告知我预订的特大号床间已经没有了,我只能选择大号床间。这是第一大问题。我到了房间,感觉很好。享用完美味的晚餐后,我回到房间。我们试着洗了个澡,但没有热水。我以为这是个玩笑。放了 15 分钟的水后,我打电话给前台,他们派了维修人员过来。他人很好,但告诉我因为我在楼层的尽头,所以这是正常的,所以让水再流一会儿。相信我,我住过很多酒店,这对我来说还是第一次。又过了 10 分钟,水就热了。相信我,第二天一早,我对这两个问题感到失望,在退房时,我解释了我的不满,他们说希望我玩得开心?对这次住宿很失望。入住时你们把我的房间让给了我,而且没有热水。这将是我最后一次来这里,我会去别的地方。