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Not happy...
Fort Wayne Escape Room的点评
点评：Our group did not have a good experience at all in Inception. This is the 5th consecutive time we have come to Fort Wayne Escape Room for my son's birthday. This year was his 16th birthday and this year was also the first time complete strangers were added to our experience without our consent. Each previous time we have been to there I have purchased between 4 and 5 tickets and we have ALWAYS had the room to ourselves and ALWAYS had a great time. Having 3 strangers in our room made the whole experience awkward and uncomfortable for our group. My son suffers from social anxiety already and this did not help in the least! We were never asked if we would mind having another group with us and in fact it was never even mentioned to us, they were just escorted into the prep room with our group and nothing was said to us about them being in our experience with us until we were all walking out of that room. Our group showed up 15 minutes before our reservation time, (plenty of time to explain to us that another group would be joining us) the group thrown in with us had a member show up 5-10 minutes late and she was just let into the room after she got there. That was also NOT appreciated. One other thing that was not appreciated was that when I confirmed where the bathroom was located the gentleman I spoke to apologized and informed me the bathroom was out of toilet paper. I considered calling the health department upon hearing that bit of information but my phone was in the car and I didn't want to ruin my son's fun, little did I know just a few short minutes later the staff would take care of that for me by putting 3 strangers with us. Thankfully my daughter didn't have to use the bathroom while we were there. I emailed them and got no response at all. I sincerely doubt we'll be back next year.
翻译：我们小组在 Inception 中并没有获得很好的体验。这是我们连续第五次来到韦恩堡逃生室为我儿子庆祝生日。今年是他的 16 岁生日，也是第一次在未经我们同意的情况下将完全陌生的人添加到我们的体验中。每次我们去那里时，我都会购买 4 到 5 张门票，我们总是有自己的房间，而且总是玩得很开心。我们的房间里有 3 个陌生人，这让我们团队的整个体验变得尴尬和不舒服。我的儿子已经患有社交焦虑症，这根本没有帮助！我们从来没有被问过是否介意再安排一个团队和我们在一起，事实上，我们甚至没有提到过，他们只是被护送到我们团队的准备室，没有人对我们说过他们和我们在一起的经历，直到我们都走出那个房间。我们的团队在预订时间前 15 分钟出现，（有足够的时间向我们解释另一组将加入我们）与我们一起加入的团队有一名成员迟到了 5-10 分钟，她刚刚被允许进入她到达后的房间。这也没有得到赞赏。另一件没有得到重视的事情是，当我确认浴室的位置时，与我交谈的那位先生道歉并告诉我浴室没有卫生纸。听到这一信息后，我考虑给卫生部门打电话，但我的手机在车里，我不想破坏我儿子的乐趣，我几乎不知道短短几分钟后，工作人员就会为我处理这件事让 3 个陌生人和我们在一起。值得庆幸的是，我们在那里时，我的女儿不必使用浴室。我给他们发了电子邮件，但没有得到任何回复。我真诚地怀疑我们明年是否会回来。
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