点评:The name and some of the reviews prompted us to visit this restaurant for dinner during our stay at Whitehorse.
The attendant was good, taking care of all the customers. I was interested to know the story behind naming this restaurant, but she said she didn't know and would ask the chef. However, she never came back on his. When it came to ordering the drinks, she answered to the questions I had and brought the beer of my choice "Down Under Neipa". We ordered Woodcutter's Smoked Burger for me and Jerk Chicken Sandwich for my wife. We were asked what kind of side we would like and we chose a garden salad for me and a caesar salad for my wife. Although it was explained beforehand that my wife doesn't eat any meat other than chicken, the caesar salad came with bacon bits in it. It was replaced, but then the croutons were gone. There was no apology or even mention. Only when I brought this up, we were told that they ran out of croutons. And when I was considering ordering my last drink, I was told that the time to order was already over although there was no announcement of the last call to order. Lastly, when we were paying the bill, we came to know that the salads came at extra cost which we were not aware of when we were asked to make the selection.
Too many goof ups to deserve a good rating !
翻译:这家餐厅的名字和一些评论促使我们在怀特霍斯逗留期间来到这家餐厅享用晚餐。
服务员服务周到,照顾着每一位顾客。我很想知道这家餐厅名字背后的故事,但她表示不知道,会问厨师。然而,她却再也没有回复厨师。点饮料的时候,她回答了我的问题,并端来了我喜欢的啤酒“Down Under Neipa”。我们点了樵夫烟熏汉堡,给妻子点了牙买加烤鸡三明治。服务员问我们想点什么配菜,我们点了一份田园沙拉,一份凯撒沙拉。虽然事先解释过我妻子除了鸡肉不吃其他肉,但凯撒沙拉里却加了培根碎。虽然换了培根碎,但面包丁却不见了。服务员没有道歉,甚至没有提及。直到我提起这件事,才告诉我们面包丁卖完了。当我正考虑点最后一杯饮料时,却被告知点餐时间已过,尽管店里并没有通知我们最后点餐时间。最后,结账时,我们才知道沙拉是额外收费的,而我们点餐时并不知道这一点。
失误太多,不值得给好评!