点评:My family and my partner and I (4 of us) attended the 20:30 go-karting session. We paid over £200, and as my partner and I had been before and enjoyed it, we thought it would be a great way to introduce my family to the area.
Arrival was great and the staff were friendly, but unfortunately it went downhill as soon as we got onto the track.
During the first session, we saw people overtaking under yellow flags. Did the marshals do anything? Unfortunately, no.
Over the next two sessions, there were two particular individuals who were constantly crashing and bumping into other drivers. I completely understand that accidental contact can happen with go-karting, but this was clearly intentional and happened repeatedly. One individual, who we believe was called Cole based on his clothing, appeared to be a regular and repeatedly ignored the rules. He was overtaking under yellows and was apparently told by marshals twice to stop, yet continued.
During the break before our second session, one of the leads came over and asked how everything was. I explained honestly that it was awful. We had paid a significant amount of money to be there and were extremely frustrated that someone was being allowed to repeatedly bump into people, ignore yellow flags and continue despite being spoken to.
I was then travelling down the ramp from the second floor when another individual crashed into me, spinning my kart out. I immediately told the marshal what had happened and explained that this individual had repeatedly been crashing into people and that nothing seemed to be being done. I was told that they would speak to them.
They didn’t.
The individual was simply allowed to continue.
This is particularly frustrating when the safety briefing specifically tells customers not to intentionally bump or crash into others. I understand that marshals cannot prevent every accident, but what is the point of having safety rules and a safety briefing if they aren’t going to be enforced when people repeatedly disregard them?
Regardless of whether someone is a regular customer, the same rules should apply to everyone. It certainly didn’t feel like that was the case during our visit.
We spent over £200 expecting to have a fun experience with my family and instead spent much of the evening worrying about being crashed into. Given that my partner and I had previously had a good experience here, this was especially disappointing.
I really hope management reviews the footage from the 20:30 session (29/08/2026) and looks seriously at how the marshals handled these incidents, because this was not what we expected from a supposedly safety-focused experience.
翻译:我和家人以及伴侣(共四人)参加了晚上8点30分的卡丁车体验活动。我们支付了200多英镑;由于我和伴侣之前来过且玩得很开心,便觉得这是个带家人领略当地风情的绝佳方式。
抵达时一切顺利,工作人员也很友善,但很遗憾,一旦我们进入赛道情况就急转直下。
在第一轮比赛中,我们看到有人在黄旗状态下超越其他车手。裁判员采取了什么措施吗?很遗憾,什么都没做。
在接下来的两轮比赛中……有两名车手总是频繁地撞上其他车手。我完全理解在卡丁车比赛中难免会出现意外碰撞的情况,但他们的行为显然是故意的,而且屡次发生。其中一人,从穿着判断我们推测他叫科尔,似乎是常客,却屡次无视规则。他在黄旗警示时强行超车,尽管赛道裁判两次命令他停车,他依然我行我素。在第二次体验环节开始前的休息时间里,一位负责人走过来询问情况如何。我如实回答说糟糕透顶。我们花了大笔钱才得以参加这次活动,可有人却屡屡撞到其他人、无视黄色警示旗,即便被提醒后仍我行我素,这让我们极为沮丧。
随后,当我从二楼沿着坡道往下走时,另一个人撞上了我,导致我的卡丁车打转失控。我立刻把发生的事情告知了安保人员,并说明这个人屡次撞到其他人,但似乎没有任何措施被采取。他们告诉我会去和此人谈话。
结果他们并没有这么做。
那个人继续为所欲为。
这一点尤其令人沮丧,因为安全须知中明确要求顾客不可故意碰撞或撞到他人。我明白安保人员无法预防所有意外事故。但是,如果人们屡屡无视安全规则和安全指示,那制定这些规则又有什么意义呢?
无论是否为常客,所有人都应遵守同样的规则。可我们在访问期间,感觉情况似乎并非如此。
我们花了200多英镑,本指望能和家人享受一段愉快的时光,结果整个晚上都在担心会被别人撞到。鉴于我和我的伴侣之前在这里有过不错的体验,这次的经历实在令人失望。
我真心希望管理层能查看2026年8月29日20:30那场活动的录像,认真审视工作人员是如何处理这些事件的。毕竟,这绝非我们所期望的、以安全为首要考量的活动应有的表现。