点评:Terrible service. We requested a taxi at the Moorings Base to take us to the airport ($50). We were perfectly timed to catch international flight. The lady at the dispatch said there was a group going at 1:30pm and she said we would be traveling with another party. Since it was only 10 minutes, that seemed fine. The group didn’t show up and we kept asking the taxi lady, as now we were now less than two hours from our international flight. She kept saying they were on their way. Thirty minutes later, the group finally shows up and by the time we got to the airport it was only an hour before our international flight. We internationally left 2.5 hours to make our flight, but Wheatley’s inefficient dispatch left us running for the gate. Not sure if our luggage will make it. Beyond mad. Book your own taxi, don’t use Wheatley.
翻译:服务糟透了。我们在码头叫了一辆出租车去机场(50美元)。我们时间安排得刚刚好,正好赶上国际航班。调度员说下午1点半有一队人要出发,我们会和另一队人拼车。因为只差10分钟,所以觉得没问题。结果那队人没来,我们不停地问出租车司机,因为离国际航班起飞时间不到两个小时了。她一直说他们正在路上。半小时后,那队人终于出现了,等我们赶到机场时,离国际航班起飞时间只剩一个小时了。我们预留了2.5小时的国际航班时间,但Wheatley公司低效的调度让我们一路狂奔到登机口。不知道我们的行李能不能赶上。真是气疯了。自己叫出租车吧,千万别用Wheatley。