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Grasshopper Tours ruined my South Korea bike tour.
Discova Chiang Mai的点评
点评：Grasshopper Tours ruined my South Korea bike tour. Here is what happened:
I emailed them long before the tour started and asked specifically if I needed any visas. An agent replied in an email that I did not a visa for South Korea as a citizen of the USA.
While getting checked in to my flight to Seoul, I was asked for an entry visa. I explained what Grasshopper had told me. They confirmed with several managers that South Korea does in fact have a required visa. This was at 1am in the morning in LA Airport.
I could not complete what I was told by the gate agents was the visa form on my phone until about 6 am the next morning, after spending the night in a chair in the airport. This was not the correct visa form.
After waiting until noon that day with no response, I emailed Grasshopper that I had not heard anything from my visa application online submission. Only then did they send me a different online form and told me that it could take 24 hours to approve.
By this point, I did not know many more days I would have to spend in the LA airport waiting for a visa approval. If I waited another 24 hours, I risked not getting a seat on the flights from LA to Seoul and missing the start of the bike tour.
Flights home to Denver were disappearing by the hour, and I also risked having to wait until the following morning to fly home.
I saw your email from the owner of Grasshopper Tours that the visa MIGHT only take 30 minutes after I landed in Denver, having bought a flight home out of my own pocket.
In summary, I was stuck overnight because Grasshopper did not inform me of the documents I needed to enter the country where they were running a tour. I hired a tour company, in part, to help me navigate documents required for the country I would be riding in. Grasshopper should have informed me as soon as a new visa process was created in South Korea a few weeks before my departure.
I then spent weeks arguing with the owner of Grasshopper about who was responsible for my ruined vacation. He refused to give me a full refund.
In conclusion, if you hire Grasshopper, be prepared to do your own research on visa requirements for the country you plan to visit.
I emailed them long before the tour started and asked specifically if I needed any visas. An agent replied in an email that I did not a visa for South Korea as a citizen of the USA.
While getting checked in to my flight to Seoul, I was asked for an entry visa. I explained what Grasshopper had told me. They confirmed with several managers that South Korea does in fact have a required visa. This was at 1am in the morning in LA Airport.
I could not complete what I was told by the gate agents was the visa form on my phone until about 6 am the next morning, after spending the night in a chair in the airport. This was not the correct visa form.
After waiting until noon that day with no response, I emailed Grasshopper that I had not heard anything from my visa application online submission. Only then did they send me a different online form and told me that it could take 24 hours to approve.
By this point, I did not know many more days I would have to spend in the LA airport waiting for a visa approval. If I waited another 24 hours, I risked not getting a seat on the flights from LA to Seoul and missing the start of the bike tour.
Flights home to Denver were disappearing by the hour, and I also risked having to wait until the following morning to fly home.
I saw your email from the owner of Grasshopper Tours that the visa MIGHT only take 30 minutes after I landed in Denver, having bought a flight home out of my own pocket.
In summary, I was stuck overnight because Grasshopper did not inform me of the documents I needed to enter the country where they were running a tour. I hired a tour company, in part, to help me navigate documents required for the country I would be riding in. Grasshopper should have informed me as soon as a new visa process was created in South Korea a few weeks before my departure.
I then spent weeks arguing with the owner of Grasshopper about who was responsible for my ruined vacation. He refused to give me a full refund.
In conclusion, if you hire Grasshopper, be prepared to do your own research on visa requirements for the country you plan to visit.
翻译：Grasshopper Tours 毁了我的韩国自行车之旅。这是发生了什么：
我在旅行开始前很久就给他们发了电子邮件，特别询问我是否需要任何签证。一位代理人在一封电子邮件中回复说我没有作为美国公民前往韩国的签证。
在办理飞往首尔的航班登机手续时，我被要求办理入境签证。我解释了 Grasshopper 告诉我的话。他们向几位经理证实，韩国确实需要签证。这是洛杉矶机场凌晨 1 点。
在机场的椅子上过夜后，直到第二天早上 6 点左右，我才完成登机口代理告诉我的是我手机上的签证表格。这不是正确的签证表格。
等到那天中午没有回复后，我给 Grasshopper 发了邮件说我在网上提交签证申请时没有收到任何消息。然后他们才给我发了一份不同的在线表格，并告诉我可能需要 24 小时才能批准。
至此，我不知道我还要在洛杉矶机场等待签证批准的日子还有多少。如果我再等 24 小时，我就有可能在从洛杉矶到首尔的航班上找不到座位，而且会错过自行车之旅的开始时间。
飞往丹佛的航班每小时都在消失，我也冒着不得不等到第二天早上才能飞回家的风险。
我从 Grasshopper Tours 的老板那里看到了你的电子邮件，说签证可能只需要 30 分钟就可以到达丹佛，因为我已经自掏腰包买了一张回家的机票。
总而言之，我被困了一夜，因为 Grasshopper 没有通知我进入他们正在运行的国家/地区所需的文件。我聘请了一家旅游公司，部分是为了帮助我浏览我将要前往的国家/地区所需的文件。Grasshopper 应该在我出发前几周在韩国创建新的签证程序后立即通知我。
然后我花了数周时间与 Grasshopper 的老板争论谁应该为我毁掉的假期负责。他拒绝给我全额退款。
总之，如果您雇用 Grasshopper，请准备好自己研究您计划访问的国家/地区的签证要求。
我在旅行开始前很久就给他们发了电子邮件，特别询问我是否需要任何签证。一位代理人在一封电子邮件中回复说我没有作为美国公民前往韩国的签证。
在办理飞往首尔的航班登机手续时，我被要求办理入境签证。我解释了 Grasshopper 告诉我的话。他们向几位经理证实，韩国确实需要签证。这是洛杉矶机场凌晨 1 点。
在机场的椅子上过夜后，直到第二天早上 6 点左右，我才完成登机口代理告诉我的是我手机上的签证表格。这不是正确的签证表格。
等到那天中午没有回复后，我给 Grasshopper 发了邮件说我在网上提交签证申请时没有收到任何消息。然后他们才给我发了一份不同的在线表格，并告诉我可能需要 24 小时才能批准。
至此，我不知道我还要在洛杉矶机场等待签证批准的日子还有多少。如果我再等 24 小时，我就有可能在从洛杉矶到首尔的航班上找不到座位，而且会错过自行车之旅的开始时间。
飞往丹佛的航班每小时都在消失，我也冒着不得不等到第二天早上才能飞回家的风险。
我从 Grasshopper Tours 的老板那里看到了你的电子邮件，说签证可能只需要 30 分钟就可以到达丹佛，因为我已经自掏腰包买了一张回家的机票。
总而言之，我被困了一夜，因为 Grasshopper 没有通知我进入他们正在运行的国家/地区所需的文件。我聘请了一家旅游公司，部分是为了帮助我浏览我将要前往的国家/地区所需的文件。Grasshopper 应该在我出发前几周在韩国创建新的签证程序后立即通知我。
然后我花了数周时间与 Grasshopper 的老板争论谁应该为我毁掉的假期负责。他拒绝给我全额退款。
总之，如果您雇用 Grasshopper，请准备好自己研究您计划访问的国家/地区的签证要求。
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