点评:I am not usually ruffled about shopping but this time was vast exception. I came in "pre-Christmas" and asked for raspberry creams. The sales lady took me over to the truffles section and I ordered 18 of them. I reiterated that I wanted the creamy and not runny filling. She told me that these are what I wanted. Moving forward to Christmas morning my wife was delighted when she saw the box of Van's chocolates. She bit into one and it was a chocolate covered chocolate. NOT WHAT I ORDERED. Today I returned to Van's and the owner said he would give me a big discount of the correct raspberries. Oh, by the way, he could not take them back or exchange them because they are food stuff. I was upset but I told him to discard my $38.00 purchase and congratulated him on his customer relations. I WILL NEVER RETURN TO VAN'S CHOCOLATES again. I think he mistreated the customer.
翻译:我通常不会因为购物而烦恼,但这次却是个例外。我在“圣诞节前”来到这里,要了覆盆子奶油。售货小姐带我去了松露区,我点了 18 个。我重申我想要奶油状的而不是流淌的馅料。她告诉我,这些就是我想要的。圣诞节早上,我妻子看到一盒范巧克力时很高兴。她咬了一口,那是一块裹着巧克力的巧克力。不是我订购的。今天我回到Van's,店主说他会给我一个很大的折扣来购买正确的覆盆子。哦,顺便说一句,他不能收回或交换它们,因为它们是食物。我很沮丧,但我告诉他放弃我购买的 38 美元商品,并祝贺他建立了良好的客户关系。我再也不会回到范巧克力了。我认为他虐待了顾客。