点评:I’m surprised that Surfside is owned by a company that operates many restaurants in Aruba. We have been coming here for years, service was outstanding when Rowi was the manager and Joost was at the bar! Now it’s total amateur hour, wait at the table for over 10 minutes before they inquire what we would like to order….then wait over 15 minutes to get your drinks. Look at the bar you see total chaos, dirty glasses stacked all over, again a sign of poor management!
Another 15-20 minutes before the staff comes back to take your food order. By the time they show up I was now thinking about ordering dinner! Food arrived nearly 30 minutes after ordering. Food was average at best, but service continue to be subpar, they don’t show up to check on drinks for 20-25 minutes; best to order buckets of beer…covers for the slow service.
They should start serving lunch at 11:30 am, currently offer at 12n!
Again, with a solid manager this would be a great establishment….bring Rowi back ( or have her train the new manager)
PCUSA Rating: C-
翻译:我很惊讶 Surfside 竟然归一家在阿鲁巴经营多家餐厅的公司所有。我们来这里已经很多年了,当 Rowi 是经理而 Joost 在酒吧时,服务非常出色!现在完全是业余时间,在桌边等了 10 多分钟,他们才询问我们想点什么……然后等了 15 多分钟才拿到饮料。看看酒吧,你会看到一片混乱,脏杯子堆得到处都是,这也是管理不善的标志!
又过了 15-20 分钟,工作人员才回来接受你的食物订单。当他们出现时,我已经开始考虑点晚餐了!食物在订购后近 30 分钟才送来。食物充其量只是一般水平,但服务仍然低于标准,他们 20-25 分钟才出现检查饮料;最好点几桶啤酒……以弥补缓慢的服务。
他们应该在上午 11:30 开始供应午餐,目前中午 12 点供应!
再次强调,如果有一位可靠的经理,这将是一个很棒的机构……让 Rowi 回来(或者让她培训新经理)
PCUSA 评级:C-