点评:Extremely Disappointing Experience – Would Not Recommend
My experience with Kellie's Consignment and Estate Sales was extremely disappointing. Unfortunately, this was one of the most unprofessional experiences I've had dealing with a business.
From the lack of professionalism and organization to the way the estate sale was handled, I was left feeling completely taken advantage of. The workers were late, Kelly was late and communicated poorly, items that did not belong to them were taken, and I never received an accounting or payment for the proceeds from the estate sale. That alone is unacceptable.
When someone hires an estate sale company, they are trusting that business with their personal belongings, often items that have significant financial or sentimental value. There should be transparency, accountability, communication, and respect throughout the entire process. That was not my experience.
What makes this even more frustrating is seeing the business now advertise services across multiple industries, including estate sales, consignment, and real estate. In my opinion, expanding into additional services means very little if the basic responsibilities of running a business and taking care of customers aren't being met.
I would never recommend this company based on my experience. I strongly encourage anyone considering using their services to do their homework, ask questions, get everything in writing, and make sure there is a clear accounting of all sales and proceeds before trusting them with their belongings.
My experience was extremely disappointing, and I would not use this company again. Read the others sites, very unsatisfactory reviews.
翻译:体验极其糟糕——绝不推荐
我在Kellie’s Consignment and Estate Sales的体验实在令人失望至极。很遗憾,这是我与商家打交道以来遇到的最不专业的情况之一。
从工作人员缺乏专业素养与组织能力,到整个拍卖流程的处理方式,都让我感觉自己完全被利用了。工作人员迟到,Kelly本人也迟到且沟通不力;甚至有一些不属于卖家的物品也被拿走了。我从未收到过关于遗产拍卖所得款项的账目明细或付款。这一点简直不可接受。
当有人聘请遗产拍卖公司时,他们是把自己的私人物品托付给这家公司,而这些物品往往具有很高的经济价值或情感价值。整个流程中应当保持透明度、责任性、良好的沟通以及尊重。但我的经历并非如此。更让人沮丧的是,现在这家公司开始在多个行业推广其服务,包括拍卖服务、寄售服务以及房地产服务。在我看来,如果连经营企业、服务客户这些最基本的职责都做不到,那么拓展新业务也就毫无意义。
基于我的亲身经历,我绝不会推荐这家公司。我强烈建议任何有意使用其服务的人事先做好调查、多提问题。务必把所有事项以书面形式确认,在把物品交给他们之前,还要确保能清楚了解所有的销售情况及所得款项。
我的体验极其糟糕,今后我再也不会选择这家公司了。去看看其他网站上的评价吧,都是些非常负面的评论。