点评:Queued from 9:30am for the 10am opening along with many other families. Unfortunately at 10:15am someone came over to explain the water levels in the pool were not correct, so the system had to be reset. We were told the earliest it may reopen would be around 1pm, but even that was not guaranteed. Greatful for this communication to stop wasted waiting in 30°C.
We went off to the beach instead and came back around lunchtime to find huge queues again, yet the paddling pool was still shut with no signs or information anywhere. A simple sign saying “closed” or “estimated reopening 1pm” would have saved a lot of confusion and frustration. While we were having lunch, people continued queueing assuming it was just closed temporarily for lunch, so I ended up informing several families myself - many were understandably unimpressed.
To make matters worse, one of the entrance gates had clearly been recently painted dark blue but there were no warning signs up. My son ended up covered in blue paint after touching it. Thankfully he found it hilarious and looked like a little Smurf, but the paint still would not come off afterwards. Basic signage really would have avoided that as well.
Cannot comment on the actual facility itself as we unfortunately never got to use it.
翻译:早上9:30,我们和其他许多家庭一起排队,准备10点开门。可惜的是,10:15的时候,有人过来解释说泳池的水位不对,系统需要重置。他们告诉我们最早也要到下午1点左右才能重新开放,但也不能保证一定能开放。幸好有这样的通知,不然我们就得在30摄氏度的高温下白白等了。
我们只好去了海滩,中午回来的时候发现又排起了长队,但儿童戏水池仍然关闭着,没有任何告示或信息。如果立个简单的牌子写着“关闭”或者“预计下午1点重新开放”,就能避免很多误会和失望。我们吃午饭的时候,还有人继续排队,以为只是暂时关闭吃午饭,所以我只好亲自去跟好几家人解释——很多人对此都很不满意,这也不难理解。
更糟糕的是,其中一个入口的门明显是最近被漆成了深蓝色,但是没有任何警示标志。我儿子摸了一下,结果身上沾满了蓝色油漆。幸好他觉得这很有趣,看起来像个小蓝精灵,但颜料之后还是洗不掉。其实只要有简单的指示牌就能避免这种情况。
很遗憾,我们没能使用那个设施,所以无法评价它本身。