点评:Although I love the estate and surroundings, I didn't give Great Frogs five stars only because of the disorganized way my party was treated when we visited for a tasting. There were no instructions or guidance on how/where to order; no one offered assistance. We did reserve a table but no table was ready for us. There were tables available, fortunately, and we found one to occupy. Trying to figure out how to order food was a bit organized as well. I went up to the counter and ordered items but they were handed to me without utensils or instructions on unwrapping. Someone at the counter said that someone would come over to our table to explain how to set up everything for "presentation" but no one ever came. We just figured it out eventually after I went up to the counter several times. The wines were good but we weren't crazy about the food items we ordered. This was very different than the previous time I had visited. Hopefully, someone will figure this out for the future and offer something a bit more organized (and customer-friendly).
翻译:虽然我很喜欢这个庄园和周围的环境,但我没有给 Great Frogs 五颗星,只是因为我们去品酒时,他们对待我的方式很混乱。没有关于如何/在哪里点餐的说明或指导;没有人提供帮助。我们确实预订了一张桌子,但没有为我们准备好桌子。幸运的是,有空桌子,我们找到了一张。试图弄清楚如何点餐也有点条理。我走到柜台前点了菜,但他们递给我的菜没有餐具或拆包说明。柜台上有人说会有人来我们的桌子解释如何为“展示”设置一切,但没有人来。我们只是在几次走到柜台后才终于弄明白了。葡萄酒很好,但我们对点的食物并不满意。这与我上次来的时候很不一样。希望有人能在未来解决这个问题,并提供一些更有条理(和客户友好)的东西。