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Krystal B
Horrible experience
Zoombezi Bay的点评
点评：I’ve always enjoyed my time at Zoombezi Bay and have been a loyal season pass holder. However, my experience yesterday was incredibly upsetting and honestly, quite humiliating.
During the routine bag check, security found a small, broken speaker in my bag. I wasn’t even aware it was in there, but once it was identified, we threw it away immediately without issue. A few minutes after entering the park, I was approached—more like chased down—by around five security guards demanding to know where I had put the speaker. I calmly explained that I had discarded it in the trash can near the front entrance.
Despite my cooperation, they insisted on searching my bags again right there in front of everyone. Of course, they didn’t find anything—because there was nothing to find. The way the situation was handled made me feel like a criminal over something as minor as a broken speaker. It was embarrassing, unnecessary, and felt completely disproportionate.
As someone who has supported this park for years, I’ve never been treated like this before. I understand the need for rules and safety, but there are far more respectful and professional ways to handle situations like this.
Because of this experience, I will not be renewing my season pass, and I will be sharing what happened with others. What should’ve been a fun day turned into a deeply uncomfortable experience, and that’s not something I’ll easily forget.
During the routine bag check, security found a small, broken speaker in my bag. I wasn’t even aware it was in there, but once it was identified, we threw it away immediately without issue. A few minutes after entering the park, I was approached—more like chased down—by around five security guards demanding to know where I had put the speaker. I calmly explained that I had discarded it in the trash can near the front entrance.
Despite my cooperation, they insisted on searching my bags again right there in front of everyone. Of course, they didn’t find anything—because there was nothing to find. The way the situation was handled made me feel like a criminal over something as minor as a broken speaker. It was embarrassing, unnecessary, and felt completely disproportionate.
As someone who has supported this park for years, I’ve never been treated like this before. I understand the need for rules and safety, but there are far more respectful and professional ways to handle situations like this.
Because of this experience, I will not be renewing my season pass, and I will be sharing what happened with others. What should’ve been a fun day turned into a deeply uncomfortable experience, and that’s not something I’ll easily forget.
翻译：我一直很享受在Zoombezi Bay的时光，而且一直是忠实的季票持有者。然而，昨天的经历却让我非常沮丧，说实话，相当丢脸。
在例行行李检查时，安保人员在我的包里发现了一个坏掉的小音箱。我当时甚至都不知道它在里面，但确认无误后，我们立即把它扔掉了，没有任何问题。进入公园几分钟后，大约五名安保人员走到我面前——更像是追着我——质问我把音箱放哪儿了。我平静地解释说，我把它扔在了正门附近的垃圾桶里。
尽管我配合，他们还是坚持当着众人的面再次搜查我的包。当然，他们什么也没找到——因为根本没什么可找的。他们处理这件事的方式让我感觉自己像个罪犯，就为了音箱坏掉这种小事。这既尴尬又没必要，而且感觉完全不公平。
作为一个多年来一直支持这个公园的人，我从未受到过这样的对待。我理解规则和安全的必要性，但处理这种情况有更尊重他人、更专业的方式。
因为这次经历，我不会续订我的季票，我会和大家分享发生的事情。本来应该很有趣的一天变成了一次非常不舒服的经历，这对我来说是难以忘怀的。
在例行行李检查时，安保人员在我的包里发现了一个坏掉的小音箱。我当时甚至都不知道它在里面，但确认无误后，我们立即把它扔掉了，没有任何问题。进入公园几分钟后，大约五名安保人员走到我面前——更像是追着我——质问我把音箱放哪儿了。我平静地解释说，我把它扔在了正门附近的垃圾桶里。
尽管我配合，他们还是坚持当着众人的面再次搜查我的包。当然，他们什么也没找到——因为根本没什么可找的。他们处理这件事的方式让我感觉自己像个罪犯，就为了音箱坏掉这种小事。这既尴尬又没必要，而且感觉完全不公平。
作为一个多年来一直支持这个公园的人，我从未受到过这样的对待。我理解规则和安全的必要性，但处理这种情况有更尊重他人、更专业的方式。
因为这次经历，我不会续订我的季票，我会和大家分享发生的事情。本来应该很有趣的一天变成了一次非常不舒服的经历，这对我来说是难以忘怀的。
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