点评:Our visit was a birthday celebration.
The facilities are beautifully clean with plenty of fresh towels. However, for £109 I expected more.
The check in process was slow, and we were told to go straight for breakfast once changed.
Breakfast was pleasant, yogurt, seeds, and a hot drink. This was the ONLY free hot drink offered all morning! When I say free, don't forget the price of the spa morning!
We enjoyed the various pools and hot rooms, then went for our "light" brunch. They aren't kidding when they say light! We had pre ordered, but still waited over half an hour for our simple, small brunch. Which arrived cold! No drink was offered included in the price!
As we left our brunch table, our waiter literally shouted across the restaurant to ask if we had paid for our drinks! Which we had. Very embarrassing.
Having some time left, we then continued to enjoy the facilities outside. We stayed until 1pm in an outdoor pool. By the time we got out of the pool and walked to the door (about 5 mins) we found ourselves locked out. In December! We had not been warned about this at all!
Overall, a disappointing experience which will not be repeated. Over priced for the package.
翻译:我们这次来是为了庆祝生日。
设施非常干净,毛巾也很充足。但是,109英镑的价格让我觉得应该更好一些。
办理入住手续很慢,我们被告知换好衣服后直接去吃早餐。
早餐还不错,有酸奶、坚果和一杯热饮。这是整个上午唯一提供的免费热饮!我说的是免费,别忘了我们去水疗中心享受早餐的价格!
我们玩了各种泳池和热水浴,然后去吃了“清淡”的早午餐。他们说的“清淡”可真不是开玩笑!我们提前预订了,但还是等了半个多小时才吃到我们那份简单又分量十足的早午餐。而且送来的时候还是冷的!价格里不包含任何饮料!
我们离开餐桌时,服务员竟然在餐厅里大声问我们是否付了饮料钱!我们当然付了。真是太尴尬了。
因为还有一些时间,我们继续享受户外设施。我们在室外泳池待到下午1点。我们从泳池出来走到门口(大约5分钟)时,发现自己被锁在门外了。这可是12月啊!事先完全没有任何人提醒我们!
总而言之,这是一次令人失望的体验,以后不会再来了。套餐价格过高。