点评:Minus 5 stars if I could
I broke my ankle at RollEgoli and my experience was shocking from start to finish. There were no trained first aiders, no ambulance or emergency plan, not even a wheelchair or ramp to help me move after the injury. The staff gave me nothing more than an ice cup and told me to arrange my own transport.
The management was completely unhelpful and showed no concern for my condition. For an activity where injuries are so foreseeable, their lack of preparation and care is beyond negligent.
To make matters worse, no waiver was signed — only a “skate at your own risk” disclaimer was displayed. That is not an excuse for failing to comply with basic health and safety obligations.
I have since reported this to a Health & Safety Inspector because the conditions and attitude of management are unacceptable and dangerous.
Please stay away from this place until they take safety, dignity, and accountability seriously.
翻译:如果可以的话,我给五星好评。
我在RollEgoli摔断了脚踝,从始至终的经历都令人震惊。没有训练有素的急救人员,没有救护车或应急预案,甚至没有轮椅或坡道来帮助我受伤后活动。工作人员只给了我一个冰杯,并告诉我自己安排交通工具。
管理层完全没有提供帮助,对我的情况漠不关心。对于一项很容易预见受伤的活动来说,他们缺乏准备和护理,简直是过失至极。
更糟糕的是,没有签署任何豁免条款——只有一张“滑冰风险自负”的免责声明。这不能成为不遵守基本健康和安全义务的借口。
我已经向健康与安全检查员举报了此事,因为管理层的条件和态度令人无法接受,而且非常危险。
请远离这个地方,直到他们认真对待安全、尊严和责任。